Field Service Engineer

Are you a skilled engineer with a mechanical and electrical background? Do you thrive on problem-solving and delivering excellent customer service? If so, we have an exciting opportunity for you!

We are a specialist recruitment agency seeking a Field Service Engineer on behalf of our client, a well-established and respected provider of handling solutions. With over 20 years of industry experience, they pride themselves on high-quality service and customer satisfaction.

The Role:

As a Field Service Engineer, you will be responsible for on-site repairs, servicing, and maintenance of manual and electric pallet trucks, stackers, and order pickers. You will play a crucial role in ensuring that equipment remains fully operational, keeping customers' businesses running smoothly.

Key Responsibilities:

• Carry out on-site repairs and maintenance on a range of equipment.
• Perform troubleshooting, fault diagnosis, and preventative maintenance.
• Manage repair parts and maintain service records.
• Ensure high levels of customer care and communication.
• Maintain tools and test equipment, ensuring proper calibration.
• Adhere to all health and safety regulations.

• Previous experience working with technical equipment.
• Mechanical and electrical (M&E) background preferred.
• Strong problem-solving skills and attention to detail.
• A customer-focused mindset with excellent communication skills.
• Full UK driving licence (limited penalty points accepted).

• Salary: £30,000 - £35,000 per annum.
• Hours: Monday – Friday, 7:30 AM – 4:30 PM (Flexibility Required).
• Holidays: 23 days + 8 bank holidays.
• Benefits: Company van, mobile phone, tools, uniform, pension scheme.
• Training: One-week initial training at the company’s HQ, followed by shadowing experienced engineers.
• Support: Dedicated in-house schedulers to assist with daily planning.

IND25