Operations Manager - Office Angels
Operations Manager
Macclesfield
Up to £40,000
Office Based, 8am - 4.30pm
As the Operations Manager within the Building Services team, you will lead, inspire, and motivate a small but very talented team to achieve outstanding results. This key position will involve:
- Overseeing day-to-day operations to ensure smooth service delivery.
- Acting as the deputy for the Operations Director, contributing to the strategic direction of the department.
- Driving innovative practises to enhance service contracts alongside project colleagues.
- Assist with the set up and implementation of new contracts
- Work closely with other managers
- Leading performance reviews, providing constructive feedback, and setting achievable goals aligned with business objectives.
- Addressing customer complaints with urgency and ensuring efficient job processing to maintain client satisfaction.
- Strong leadership skills with the ability to motivate and direct a team and clear, demonstrable experience of managing people
- Experience in delivering exceptional customer service and managing client relationships.
- Proficiency in CRM systems and strong IT literacy.
- A minimum of three years in a similar operations management role.
- Excellent written and verbal communication skills.
- Experience of construction, engineering or a similar industry would be an advantage along with knowledge of Simpro systems
- A competitive salary package ranging from £35,000 to £40,000, based on your skills and experience.
- Participation in a generous profit and performance-based bonus scheme.
- A permanent, full-time position with ample opportunities for career development in a growing department.
- Commitment to continuous training and investment in your professional growth.
This is more than just a job; it's a unique opportunity to join a dynamic team at a company that values its people as much as its customers. Provide your expertise, innovate, and watch your impact grow!
Apply today by emailing lizzie.kelly@office-angels.com or call 0161 832 7600 to discuss further.
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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