Business Administrator

Job overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

For an overview of the main duties of the role please see the ‘Job Description and Main Responsibilities’ section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.

Main duties of the job

We are excited to be recruiting for a Business Administrator within the NIHR Clinical Research Facility (CRF) admin team. We are seeking a dynamic and enthusiastic individual to join our friendly team. You will play a key role in providing comprehensive administrative service within reception/admin team and wider teams within the CRF.

This role involves working 30 hours per week on Monday, Tuesday, Thursday and Friday 8-4/9-5. Previous admin experience in a busy working environment is desirable, as is a willingness to learn, and willingness to help in all admin and reception areas.

Unfortunately, if you were unsuccessful in your previous application for this role, within the last 6 months, you are ineligible to re-apply for this role.

Working for our organisation

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.

All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

Detailed job description and main responsibilities

WHAT YOU'LL DO

Assist Business Administration Manager with planning staff rotas and allocation of workload to the team ensuring appropriate levels of cover to maintain the service.

Maintain ordering of routine supplies and ordering of ad hoc items, as required, and in line with trust procurement procedures.

Ensure good customer service by providing a professional and effective telephone service, taking accurate messages, and providing information and signposting as requested and appropriate

Provide cross-cover for other staff across the facility to ensure a consistent and effective service is always maintained.

Allocate shifts to the team and ensure all shift changes are carried out in a timely manner using the HealthRoster system.

WHAT WE ARE LOOKING FOR

We are looking for someone who with excellent interpersonal skills, proactive and motivated.

You will need to have the ability to multi task, organise your own workload whilst remaining calm under pressure and enjoy a challenge.

The post holder will need to work independently in a diverse and interesting environment, using their initiative to prioritise workload, multi-task, and maintain confidentiality

Training and support will be provided where needed.

Unfortunately, if you were unsuccessful in your previous application within the last 6 months, you are ineligible to re-apply for this role

Person specification

Qualifications, knowledge and experience

• Good standard of secondary education with literacy and numeracy skills demonstrable to GSCE pass level or equivalent standard
• NVQ Level 3 in Business Admin or equivalent level of experience.
• RSA 2 word processing/typing or equivalent experience
• Proficient in all aspects of Microsoft Office.
• Experience as a Receptionist or Admin Assistant linked to a clinical service or customer focused environment.
• Knowledge of medical terminology
• Administrative and organisational experience.

• Diploma level qualification or equivalent experience
• Proficient in the use of all hospital computerised patient systems

Trust Values

• Patient First
• Always Improving
• Working Together

Please be advised that this vacancy may close earlier than stated if we receive a large number of applications. We will not accept any applications or queries via agencies, under any circumstances.

For more information about our Trust

https://careers.uhs.nhs.uk

Getting to work - our travel promise

Eligibility for on-site parking is dependent on the nature and requirement of the role. All staff can also access a range of discounted benefits relating to travel including reduced price bus tickets, purchase of salary sacrifice bikes and ultra-low emission cars.

Our commitment to equality

Equality remains at the centre of our policymaking, service delivery, and employment practice, giving all employees equal opportunity to develop, apply for promotions, and have working arrangements that enable them to achieve a manageable work-life balance.

UHS actively promotes a work environment free from harassment and discrimination and provides training for managers and staff to ensure this happens. We also closely monitor recruitment activity, training, development, and employment practices to ensure equality of practice with regard to race, colour, ethnic or national origin, religion or belief, gender, sexual orientation, disability, marital status and age.

How and why we use your information

The Trust is under a duty to protect the public funds it administers, and to this end may use the information you have provided on this form for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.

The European General Data Protection Regulations enhances individuals’ rights and safeguards all of their data in place under the DPA.

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