[ref. g18469300] Divisional Personal Assistant

Job overview

We have an exciting opportunity for a motivated and experienced Personal Assistant to join our team, providing support to the Divisional Leadership for Medicine at Royal Liverpool Hospital. This full-time position offers the chance to play a pivotal role in supporting the Divisional Director of Operations, Director of Nursing, and Medical Director.

As a PA at RLH, you’ll be at the heart of a busy, ever-changing environment. You’ll develop your skills in an acute medical setting, gaining invaluable experience. Previous NHS experience is a plus, but not essential – we welcome all motivated professionals eager to learn and grow with us.

We are seeking a proactive, professional, and friendly PA with:

• Strong organisational skills – Ability to manage busy, complex diaries.
• Excellent communication skills – Confident in liaising with various stakeholders and fostering positive working relationships.
• Attention to detail – Skilled in minute-taking and maintaining a high standard of accuracy.
• Tech-savvy – Proficient in Microsoft Office, with strong keyboard skills.
• Team Player – Able to work independently while also collaborating effectively with a wider PA team.

What We Offer:

• A rewarding and varied role within an evolving healthcare setting.
• An opportunity to develop and enhance your PA skills in a fast-paced, challenging environment.
• Great learning and personal development opportunities
• A supportive team and a chance to make a real difference.

Main duties of the job

Supporting a busy team, you will be enthusiastic and motivated to provide a quality PA service; balancing conflicting demands on yours and your Directors’ time, you will have excellent organisational skills, delivering a high standard of accuracy and maintaining professionalism at all times.

The role requires excellent communication skills, a proactive, friendly can-do attitude and the ability to develop strong working relationships. You should be comfortable managing your own workload, using your initiative, while also supporting the wider PA team when needed.

Working for our organisation

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women’s, visit their careers page.

Detailed job description and main responsibilities

Please see attached Job Description for full details.

You will have the ability to prioritise competing demands and effectively problem solve in a fast paced office environment. You will have experience managing several busy and complex diaries, managing email inboxes and facilitating a range of meetings and committees, both face-to-face and online – compiling agendas and papers, as well as taking and distributing comprehensive minutes.

Working within a team of dynamic and dedicated PAs, this is a truly collaborative role that will provide opportunities to work across the hospital at all levels. The role would suit a highly motivated team player who strives to provide a first class PA service to the Directors they support.

Person specification

Qualifications

• RSA III or equivalent – Typing
• GCSE Maths and English/equivalent

• ECDL or equivalent

Experience

• Demonstrable experience as a Personal Assistant at a senior level
• Experience of working as a team member
• Proven experience of prioritising work and meeting deadlines

Knowledge

• NHS Background or an understanding of the NHS

Skills

• Audio Typing or equivalent typing skills
• Computer literate in Microsoft Packages: Word, Outlook and PowerPoint
• Ability to produce accurate minutes of meetings
• Ability to use initiative and judgement to critically analyse and resolve problems, seeking advice/assistance, where appropriate
• Good administrative and organisational skills
• Good communication skills, both written and oral
• Ability to cope in a continually changing NHS Environment
• Ability to motivate self

• Shorthand
• Microsoft Office or equivalent - Databases/Excel
• Excel/Access

Other

• Ability to recognise the importance, confidentiality and sensitivity of issues and act with the utmost discretion

Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.

Posts advertised to ‘internal staff’ are open to employees of hospitals within University Hospitals of Liverpool Group and you should confirm your employment within your application form.

Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.

We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.

Candidates applying for the role of Healthcare Assistant on the staff bank should note that due to the nature of the role, workers must be aged 18 or above when commencing in post. Applicants are therefore welcome from those aged over 18 or within 3 months’ of their 18^th birthday.

Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.

The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24.

Bank posts require upfront payment. DBS applications submitted from 2nd December will be subject to the new DBS fee of £26.50 (standard) and £54.50 (Enhanced).

From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults’ policy and comply with the Local Safeguarding Children and Adult Board procedures.

Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation.

All employees (and volunteers)are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action.

As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence.

If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on 0151 706 4666 at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.

Please note: new entrants to the NHS will commence on the first pay point of the relevant band.