Professional Support and Wellbeing Coordinator
Our Organisation
The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time, hybrid working or another flexible pattern.In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
Job overview
The Workforce, Training and Education (WT&E) Directorate provides leadership for the education and training system. It ensures that the shape and skills of the future health and public health workforce evolve to sustain high quality outcomes for patients in the face of demographic and technological change.WT&E ensures that the workforce has the right skills, behaviours, and training, and is available in the right numbers, to support the delivery of excellent healthcare and drive improvements through supporting healthcare providers and clinicians to take greater responsibility for planning and commissioning education and training.
We have a number of exciting career opportunities within WT&E – South East Region within the Postgraduate Medical and Dental Education Team. We are looking for highly motivated and enthusiastic individuals with excellent administrative and organisational skills to be part of a team that administers our Postgraduate doctors and dentists in training support and education activities across the region.
Main duties of the job
The PSWS Coordinator supports the Wessex Professional Support and Wellbeing Service (PSWS) supporting postgraduate doctors in training.- Provide high quality administrative support to the PSWS Officer, Regional Business Manager, Associate Dean, Training Programme Director and Case managers.
- Administration of PSWS case files
- Supporting administrative processes for the Supported Return to Training programme
- Maintaining and responding to emails in shared mailboxes
- Maintaining specific webpages relevant to the Wessex PSWS.
- Support other PSWS team members with their areas of work on an ad-hoc basis as required
Working for our organisation
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher.You can find more information on the Government website.
Detailed job description and main responsibilities
The successful candidate will have excellent interpersonal communication skills (both written and verbal) and the ability to engage with stakeholders at all levels, both internal and external. In addition, they must possess excellent organisational skills, the ability to prioritise workload and multi-task a variety of demands on their time.
You can find further details about the job, in the attached Job Description and other supporting documents.
Person specification
Skills and Abilities
Essential criteria- Excellent attention to detail and high level of accuracy in all work including excellent general office administration skills with the ability to manipulate data on spreadsheets (Microsoft Word, PowerPoint, Outlook, Excel, Access skills) and review and develop administrative processes and procedures.
- Able to work without direct supervision
- Ability to work effectively under pressure, meet tight deadlines and prioritise workload in a challenging and demanding environment as well as the ability to remain calm in pressurised situations
Experience
Essential criteria- Experience of working as a team with others of varying seniority with proven ability of working in a team environment and delivering team objectives
- Experience of drafting and producing minutes and meeting notes
- Previous experience in the NHS in a similar administrative role
- Experience of working in Postgraduate Medical Education
Qualifications
Essential criteria- Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
Our commitments to you
We are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes.We strive to ensure our people feel trusted, valued and empowered. We’re passionate about nurturing and developing people. When you join us, we want you to grow and excel, and we offer many opportunities for you to do that. We welcome your talent and enthusiasm irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
We have policies and procedures to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro-divergent.
We welcome applications from disabled candidates. If you meet all the essential criteria, you will be guaranteed an interview.
Applications from job seekers who require sponsorship to work in the UK under the Skilled Worker route are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
If applying for this role on a secondment basis, please make sure you have obtained prior agreement from your current line manager to apply for this position.
Please note that we currently do not accept applications via recruitment agencies.
The NHS Business Services Authority is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data.
If you have applied via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.
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NHS England