Maternity Outpatient Manager - NHS

Professional Responsibilities: Promote collaborative working partnerships and effective communication between all members of the multi-disciplinary team Ensure professional and clinical standards are maintained and developed in response to new evidence Act as a supportive professional role model for midwifery, providing midwifery care in accordance with the NMC Midwives rules and codes of practice Organisational / Management Responsibilities: Be a visible, accessible and authoritative presence in the Antenatal Clinic and Maternity Day Unit (MDU) to provide assistance, advice and support for staff; Provide day-to-day operational management for the Antenatal Clinic and MDU, ensuring optimal delivery of services and where appropriate leading corrective timely actions to resolve operational issues that are impacting, or have the potential to impact, on service delivery; In conjunction with the Midwifery Matron, lead, evaluate and develop the Antenatal Clinic and MDU services, ensuring high quality, efficient and effective antenatal care which is innovative and responsive to the needs of the women and their families; Oversee the clinical pathways within the Antenatal Clinic and MDU to ensure there is a safe, cost-effective provision of all services that run smoothly and efficiently; Proactively manage the Antenatal Clinic referrals and follow up appointments to ensure that women are seen by the appropriate professional and within an appropriate time as per NICE guidelines and the Trusts policies and procedures; Liaise with Consultant Obstetricians to ensure the provision of timely and appropriate obstetric input for women on MDU; Facilitate dissemination of key service information and initiatives throughout the multidisciplinary team: Ensure rotas are in place which ensures safe, efficient and cost-effective provision of staff; Line manage the Antenatal Clinic and MDU staff, ensuring that they are managed in accordance with the Trusts HR policies and procedures.

This includes recruitment and selection, performance management, appraisal, training and personal development; Work with the Midwifery Matron in the planning, implementation and continuing development of patient and public involvement (PPI) within the outpatient areas; Ensure that any complaints are dealt with at first point of contact wherever possible and written complaints are responded to in a timely manner; Clinical Leadership: Be accountable for own professional actions in accordance with the NMC Code of Professional Conduct; for the Nurse, Midwife and Health Visitor; Create an environment in which excellent clinical care will flourish and individuals take ownership for their own development; Provide clear, visible leadership, strategic vision and professional clinical expertise to ensure every aspect of the hospital antenatal pathway is delivered in a safe, efficient and evidence based manner; Work with the Midwifery Matron to promote high quality autonomous midwifery antenatal care; Maintain a clinical environment within the Antenatal Clinic and MDU that is conducive to high standards of care; Work with the multidisciplinary team to plan, implement and evaluate care for women and ensure they are on the correct antenatal pathway; Provide expert advice to others, educating and supporting midwives and junior obstetric staff in the antenatal clinical areas; Provide proactive support, and where necessary challenge, to ensure that clinical flow and pathways are efficient and women centred Provide direct clinical care and support in all areas of the maternity service as dictated by the Maternity Escalation status Clinical Governance: Be accountable for ensuring that Clinical Governance standards are upheld in the antenatal services pathways, working with the Clinical Quality and Safety Midwife; the Clinical Effectiveness Midwife, Audit Lead and the Practice Development team to respond to information and advice provided and to ensure that patient safety and quality standards are maintained; Within area of responsibility, ensure that all risks (clinical and non-clinical) are identified, assessed and reported on the Directorate risk register and take appropriate action, with the senior management team as appropriate, to mitigate risks highlighted; Ensure that all clinical incidents within the Antenatal Clinic and MDU are analysed and that an appropriate level of investigation is initiated.

Financial & Physical Resource: Take overall management responsibility for the Antenatal and MDU budgets identifying and acting upon any trends/risks or shortfalls relating to these budgets, seeking the involvement of the Midwifery Matron Support the delivery of the Directorate and Trust financial plans with a particular focus on cost/value for money and delivery of agreed financial savings; In conjunction with the Midwifery Matron, take responsibility for the delivery, implementation and performance management within the Antenatal Clinic and MDU of operational strategy, business plans and workforce planning, working within budgetary constraints.

Service development implementation: Assess and teach others in the clinical setting Participate in Preceptorship and Mentorship within the clinical settings Attend updates and refresher study session and mandatory study days Information resources: Input information and have a working knowledge of the hospital information systems Attend training and updates on implementation of Maternity Information System Research and Development Responsibilities: Possess knowledge of the audit process and methods of critically appraising research Demonstrate clinical competence and fitness for purpose Involvement in clinical audit and evaluation of practice within the clinical area Promote and disseminate research and audit findings Contribute ideas and undertake monitoring with regards to quality of women-centred care Continually audits own practice in specialist field, providing regular reports to Directorate Management Team and Obstetric Governance to inform service development and quality of care Personal skills: Maintain personal professional profile including evidence of professional development within midwifery, and any other extended role.

Communicate effectively both verbally and in writing Co-ordinate the responsibilities, capabilities and workload of team members