Office Manager

This role is crucial in supporting the office, handling customer service, managing day-to-day team operations, and providing shipping support.

Key Responsibilities:

• Office Support: Provide administrative support to ensure efficient operation of the office. Duties include organizing office supplies, maintaining office equipment, managing office space, supporting team members, and ensuring compliance with company policies and regulations. This also involves looking into activities to help promote the company.
• Customer Service: Handle customer inquiries professionally and promptly, ensuring high levels of customer satisfaction. Responsibilities include demo equipment management, customer support, escalation management, and supplier management.
• Team Coordination: Assist in the daily running of the team, including scheduling meetings, coordinating tasks, and ensuring clear communication among team members.
• Shipping Support: Oversee shipping operations, ensuring accurate and timely dispatch of goods. Coordinate with logistics partners to resolve any shipping issues.
• IT and Systems Coordination: Work with our IT partners to ensure systems are maintained, updated, and fixed promptly if issues arise. Coordinate system updates and troubleshoot any IT-related problems.
• Day-to-Day Operations: Manage daily operations to ensure the office runs smoothly. This includes overseeing clerical staff, preparing reports, and implementing office policies and procedures.
• Project Support: Provide support for various projects as needed, helping to ensure deadlines are met and objectives are achieved.
• Employee Engagement: Support social activities and organize team-building events. Look into introducing new benefits and creating improvements in our working environment.

Qualifications:

• Proven experience in office management or a related field.
• Experience in similar roles such as administrative assistant, office coordinator, or operations manager.
• Excellent organizational and multitasking skills.
• Strong communication and interpersonal abilities.
• Proficiency in office software (e.g., Microsoft Office Suite).
• Ability to work independently and as part of a team.
• Teamwork: Demonstrated ability to work collaboratively within a team, fostering a positive and cooperative work environment.
• Problem-solving skills and attention to detail.
• Ambition and Willingness to Learn: We welcome candidates who are eager to learn and grow within the company. Whether you have extensive experience or are looking to develop your skills, we provide opportunities for professional development and career advancement.

At Mi TEQ, we foster a collaborative and inclusive work environment where every team member is valued and encouraged to contribute their unique skills and perspectives. Our culture is built on the principles of:

• Innovation: We are committed to continuous improvement and encourage creative thinking to solve challenges and drive progress.
• Teamwork: Collaboration and open communication are at the heart of our operations. We believe that working together leads to better outcomes for our clients and our team.
• Professional Growth: We support the professional development of our employees through training, mentorship, and opportunities for career advancement. We believe in nurturing talent and providing our team members with the resources and opportunities they need to grow their careers within the company.
• Work-Life Balance: We understand the importance of balancing work with personal life and offer flexible working arrangements to support our employees’ needs. We strive to create an environment where employees can thrive both professionally and personally.
• Diversity and Inclusion: We are committed to creating a diverse and inclusive workplace where everyone feels respected and valued. We believe that diversity drives innovation and we actively seek to build a team with a wide range of backgrounds, skills, and perspectives.

Employee Perks:

• Professional Development: Opportunities for continuous learning, including workshops, seminars, and access to online courses.
• Work Environment: A modern and comfortable office space with the latest technology and amenities.
• Social Activities: Regular team-building events, social gatherings, and company outings to foster a strong team spirit.
• Recognition and Rewards: Employee recognition programs and performance-based bonuses to reward hard work and dedication.
• Flexible Working Hours: Options for flexible working hours and remote work to accommodate personal and family needs.
• Birthday Off: Enjoy your birthday off to celebrate and relax.
• Generous Holiday Allowance: 25 days of holiday for full-time staff, pro rata for part-time employees.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• A supportive and friendly work environment.

Salary Expectations:

• The salary for this position ranges from £25,000 to £35,000 per year, plus bonus and benefits, with an OTE (On-Target Earnings) of £28,000 to £38,000.

Additional pay:

• Bonus scheme
• Performance bonus
• Quarterly bonus
• Yearly bonus

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Free parking
• On-site parking
• Paid volunteer time
• Profit sharing
• Referral programme
• Sick pay
• Work from home

Schedule:

• Monday to Friday
• No weekends

Education:

• GCSE or equivalent (preferred)

Experience:

• Microsoft Office: 1 year (required)
• Organisational skills: 1 year (required)
• Administrative experience: 1 year (required)

Work authorisation:

• United Kingdom (required)

Expected start date: 22/11/2024