Telesales executive

About Our Client

The client we are representing is a prominent name in the FMCG industry, offering fulfillment services for both business and personal needs. Operating on a national level, they are now looking to expand their operations this year.

Job Description

Key responsibilities consist of:

• Manage all aspects of account management.
• Initiate outbound sales calls to promote company services to businesses.
• Develop and sustain strong customer relationships.
• Work towards achieving sales targets and key performance indicators (KPIs).
• Deliver exceptional customer service consistently.
• Evaluate potential leads and identify key decision-makers within target organizations.
• Update relevant data daily, adhering to call, contact, and quality targets.
• Log meeting minutes accurately.
• Meet a daily quota for scheduled meetings.
• Act on activities of decision-makers and incoming leads to secure appointments and drive sales.
• Identify and pre-qualify leads as needed.
• Update and maintain customer records in the company database.
• Contribute to team sales strategy discussions.
• Handle customer queries and complaints professionally.
• Participate in ongoing training and development initiatives.

The Successful Applicant

A successful Telesales representative should have:

• A strong motivation for sales.
• Business orientated and independent.
• Excellent verbal communication skills.
• Prior experience in a relative field of logistics or delivery.
• A customer-focused approach.
• Proficiency in using database software.
• Ability to work well in fast-paced high-volume environment.
• Ability to work well in a team.
• Strong problem-solving skills.

• Salary from £25,000 to £26,00
• Monthly commission bonus expected Year 1 earnings £42,000
• Hybrid working (3 days office)
• Enhanced annual leave scheme 30 days annual leave + birthday off
• Life assurance & insurance
• Permanent full-time opportunity
• Internal progression
• Annual salary review