[ref. i61304324] IT Infrastructure Engineer

In this pivotal role, you will be at the heart of our operations, ensuring the reliability, efficiency, and continuous improvement of our IT infrastructure. With your expertise, we aim to optimise our technology framework to support our expanding portfolio of services and products, enabling seamless operations and exceptional service delivery to our clients.

As an IT Infrastructure Engineer at ITG, you will have the opportunity to work with cutting-edge technologies and collaborate with a talented team of professionals dedicated to pioneering solutions in the tech space. Your contributions will not only enhance our infrastructure capabilities but also drive ITG towards achieving its strategic objectives, ensuring we remain at the forefront of technological innovation.

This role is perfect for someone who thrives in fast-paced environments, enjoys problem-solving, and is committed to delivering high-quality and scalable IT infrastructure solutions. If you are ready to take on this challenge and make a significant impact, we would love to hear from you.

Requirements

Azure AD/Entra Management:

• Design, implement, and manage identity solutions using Azure Active Directory (Azure AD)/Entra ID.
• Handle user lifecycle management, authentication, authorization, and Single Sign-On (SSO) solutions.
• Implement security measures including conditional access policies, multi-factor authentication (MFA), and identity protection.

Microsoft 365 Tenancy Management:

• Oversee the administration and optimization of Microsoft 365 services including Exchange Online, SharePoint, Teams, and OneDrive.
• Manage licensing, user policies, security settings, and compliance within the Microsoft 365 environment.
• Ensure optimal configuration for performance, data governance, and backup/recovery processes.

Network and Firewall Infrastructure:

• Design and maintain secure network architectures both on-premises and in the cloud.
• Manage firewalls, VPNs, and ensure network security protocols are up-to-date and effective against threats.
• Implement and monitor network performance, documenting and troubleshooting issues as they arise.

Endpoint Automation:

• Develop and maintain automation scripts and tools for endpoint management using tools like Intune, JAMF, SCCM, or equivalent.
• Automate deployment, updates, and management of software and operating systems across all company devices.
• Ensure endpoint security compliance with company policies and industry standards.

Collaboration and Documentation:

• Work closely with other IT teams to ensure integrated system functionality.
• Document infrastructure designs, processes, and procedures for knowledge sharing, compliance, and audit.

Monitoring and Incident Response:

• Implement monitoring solutions to detect and respond to infrastructure anomalies or security breaches.

Qualifications:

Education:

• Computer Science-related degree or comparable experience.

Experience:

• Minimum of 5 years of experience in IT infrastructure, with at least 3 years focused on Azure AD/Entra and Microsoft 365.

Certifications (preferable):

• Microsoft Certified: Azure Solutions Architect Expert or similar.
• Microsoft 365 Certified: Enterprise Administrator Expert, CCNA, or related certifications.

Technical Skills:

• Proficient in PowerShell or other scripting languages for automation.
• Deep understanding of cloud security models, network protocols, and firewall management (Juniper or Watchguard).
• Experience with cloud infrastructure services outside of Microsoft (e.g., AWS, Google Cloud) is a plus.
• Intimate familiarity with zero-trust policies, configurations, networks, and/or tools such as Zscaler.

Soft Skills:

• Strong problem-solving abilities.
• Excellent communication skills, both verbal and written.
• Capability to mentor and up-skill team members, fostering a collaborative learning environment.
• Ability to work in a team environment and independently.

Benefits

Work’s a treat!

On top of a competitive salary, you can expect a whole load of perks:

• 25 days’ holiday + bank holidays – we understand the importance of you getting some down time.
• Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
• Pension Scheme – helping you save towards your retirement home in the sun!
• Corporate Medical Cash Plan – claim back the cost of your medical treatments.
• Smart Working Options – spend up to 40% of your working week from home.
• So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
• Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy.
• Cycle to Work Scheme – save on the cost of biking to work.
• Monthly Employee Awards - Employee of the Month programme with £250 bonus
• Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!
• Referral scheme – know the perfect person to join the team? You could bag £1,500 for a putting a good word in.
• Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
• Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups (ERGs) available to employees which offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together.

If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

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