Salesforce Business Analyst

Are you an experienced Business Analyst with a strong background in Salesforce and implementation projects? Do you thrive in a dynamic, fast-paced environment? Are you based in or around Bardon Hill, UK?

Randstad UK is recruiting for a Business Analyst on behalf of our client, Holcim UK. This is an exciting opportunity for someone who brings both strategic insight and hands-on experience in driving successful Salesforce and digital implementation initiatives.

Shift Patterns: Monday - Friday, 8:30 AM - 5:00 PM (37.5 hours per week)

Responsibilities:

• Collaborate with stakeholders to gather, analyse, and document business requirements related to Salesforce and other digital implementation projects.
• Translate business needs into clear, actionable user stories and process flows.
• Act as a liaison between technical teams and business stakeholders to ensure alignment of solutions with business goals.
• Participate in workshops, testing sessions, and system demonstrations to validate solution design.
• Support UAT (User Acceptance Testing) and training activities for new Salesforce features and deployments.
• Contribute to change management, process improvement, and post-implementation reviews.
• Ensure continuous improvement by staying up to date with Salesforce capabilities and project management best practices.

Essential Requirements:

• Proven experience as a Business Analyst, with Salesforce CRM and large-scale implementation projects.
• Strong understanding of Salesforce functionality, data structures, and key modules (e.g., Sales Cloud, Service Cloud).
• Experience with business process mapping and requirements documentation.
• Excellent stakeholder engagement, communication, and facilitation skills.
• Familiarity with Agile and Waterfall delivery methodologies.
• Strong analytical skills and a problem-solving mindset.

Desirable Requirements:

• Driving license and use of a car.
• Experience in construction, manufacturing, or logistics sectors is a plus.

Benefits:

• Competitive hourly rate.
• Hybrid working model - flexible working with 2 days in-office at Bardon Hill.
• Opportunity to work on impactful Salesforce and digital transformation projects within a global company.
• Paid holiday entitlement.
• Exclusive online discounts for restaurants and retail.
• Opportunity for progression into permanent roles.
• Referral scheme - chance to receive £300* for referring a friend.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.