Part Time Overnight Customer Care Assistant - McDonald's Stephenson Place
McDonald's is one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunities open to all.Join us as an Overnight Customer Care Assistant and you'll become part of a team, that works together to provide the best customer experience all through the night.
If you've visited one of our restaurants before, youve probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit.That means hot food in a clean and friendly restaurant. As a Overnight Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas.
Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere.
It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.Friendly, welcoming, courteous and helpful behaviour will come naturally to you and youll work well as part of a team enjoying the camaraderie of the Overnight.
Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.Quite simply, you'll be working in our fast moving, high energy environment and were looking for a genuine smile plus an ability to connect with customers and make them feel valued.Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more......In order to comply with UK & Ireland working time regulations, you must be over the age of 18 to work between the hours of midnight and 5am, please only apply if you are above this threshold.#Overnight