Temporary Customer Service Administrator

About Our Client

Our client is a a well-established not-for-profit housing association and they are looking for an experienced Temporary Customer Service Administrator to join their Stockport office.

Job Description

As a Temporary Customer Service Administrator you will:

• Effectively respond to all customer enquiries, via inbound calls & emails.
• Always provide excellent customer services, recording data accurately and in a timely manner.
• Liaise effectively with internal departments & partner organisations.
• Correctly programme and install equipment to ensure customers receive the service they need in a timely manner.
• Ensure compliance with the requirements of relevant contracts and Service Level Agreements and KPIs are achieved.
• Ensure all records are maintained accurately and securely

The Successful Applicant

To be successful in this role:

• A passion for providing exceptional customer service
• 1 year or more experience within customer service
• Excellent communication skills, both written and verbal
• Strong problem-solving abilities
• Proficiency in using computer systems and software
• The ability to work well in a team and independently
• Hold a full UK driving license

What's on Offer

In return, our client can offer:

• Weekly pay
• 3 month temp to perm role
• A supportive and collaborative work environment
• Opportunities for professional development and growth