[ref. q56684500] Customer Service Advisor
We're currently recruiting a Customer Service Advisor to join our team at our Bristol Operation Centre (BS10 7SF).
Are you working evenings and/or weekends? Stuck on a salary that doesn't go anywhere? Receiving standard benefits? Nothing about Copart is standard. We offer 8am - 5pm working Monday to Friday, no bank holiday working and a salary that increases with the more you learn.
Our Customer Service Advisors are a dedicated team that are crucial to our operation, who promptly respond to high volume inbound and outbound calls from our customers, while maintaining our Service Level Agreements and time frames.
They also assist our members and private traders with sales and return queries and provide administrative duties associated with documentation and compliance.
What do we need from you:
- Excellent customer service skills
- Great communication skills, both written and verbal
- A clear and professional phone manner
- Strong attention to detail
- Proficient in Microsoft Office and IT in general
- Be able to multi-task in a fast-paced environment
What we offer you in return:
- Monday to Friday working
- 23 days holiday plus bank holidays and an additional day per year to celebrate a special occasion to you
- A further paid day to volunteer for a charity of your choice
- Competency framework - the more you learn, the more you earn!
- Medicash Cover - look after you and your family by providing a range of positive health care benefits
- Contributory Pension Plan
- Cycle to Work Scheme
- Life Assurance cover
- The ability to purchase shares in a successful global company at a discounted rate
- An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out, and utility bills for the home