Pharmacy Technician – Homecare

apartmentUniversity Hospitals Plymouth NHS Trust placePlymouth calendar_month 

Job overview

This is an exciting time to join University Hospitals Plymouth NHS Trust.

Following significant investment by the Trust board as part of a 5-year workforce plan, we are able to offer the post of a Band 5 Pharmacy Technician – Homecare.

Working in a team of experienced and dedicated team members, the successful applicant will have the opportunity to work in a team that manages Homecare services across a wide variety of therapy areas, including Dermatology, Rheumatology and Neurology.

The post holder will have the opportunity to be involved in leading a team of specialist pharmacy support assistants providing medicines, ancillaries, & nursing to more than 5,000 patients across Devon and Cornwall.

If you are an enthusiastic & motivated Pharmacy Technician who would like the opportunity to learn more about one of the fastest growing areas of pharmacy operations in an innovative department, we would love to hear from hear you.

Depending on the stage of your career, further study will be encouraged & there will be the opportunity to complete the PWDS Homecare Screening Programme & attend PPSA Homecare meetings to find out more about how Homecare services are managed regionally.

We are a team who are truly committed to the development of our staff both personally & professionally and would support you to attain your goals. You will be working with a Chief Pharmacist who is committed to you as an individual.

Interviews are expected to take place week commencing 10th March 2025

Main duties of the job
  • To support Homecare services for University Hospitals Plymouth NHS Trust.
  • To support in the management of invoicing and statement of accounts from homecare providers.
  • To support the management and resolution of incidents and complaints.
  • To support the management of Senior Pharmacy Support Assistants (SPSAs) in day-to-day work and training.
  • To support prescription management.
  • To ensure BlueTeq requirements are adhered to as part of the Homecare process.
University Hospitals Plymouth NHS Trust is the largest hospital on the Southwest Peninsula providing comprehensive secondary and tertiary care to a population of around 2,000,000 people who can access our specialist services including cardiothoracic surgery, kidney transplantation, neurosurgery, and the regional trauma Centre.

Our specialist cancer treatments include bone marrow transplant, sarcoma surgery and hepatobiliary and pancreatic cancer surgery (not exhaustive). We work closely with our community partners in delivering comprehensive health and social care including general practice, care homes, mental health, neurological rehabilitation, and general medicine.

***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Working for our organisation

In Plymouth we are undergoing an exciting transformation which is seeing the continuous development of career opportunities for the right candidate. As one of seven NHS Trusts nationally to be hosting the ‘People First’ pilot our team are continuously identifying innovative ways to improve their own practice and in doing so improving our patient’s experience.

PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100.
We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission.

We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Detailed job description and main responsibilities

Homecare Administration
  • To co-ordinate Homecare processes in accordance with Standard Operating Procedures, safe working systems, and the legal framework for the Supply of Medicines.
  • To maintain the EMIS drug files for prices, removal of out of use templates, contract reference maintenance and contract pricing.
  • To manage new drug file requests
  • To ensure SOPs and Forms are regularly updated on Q-Pulse and to notify staff of changes.
  • To manage/support the appropriate electronic archiving of Homecare documentation.
  • To help with patient transitions when new contracts are awarded.
  • To manage the complaints and incidents process and distribute prior to PPSA meetings.
  • To manage IV Antimicrobial & HPN referrals.
  • To support the Lead and Senior Pharmacy Technicians with reporting into relevant quality management systems.
  • To manage/support the daily Homecare Team huddle and attend other relevant huddles.
  • To manage the generic email and efficiently and effectively resolve queries.
  • To support the investigation and resolution of Datixes, and the reporting of deviations.

Person specification

Qualifications

Essential criteria
  • National BTEC or NVQ3 in Pharmaceutical Sciences (or equivalent)
  • Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC).
  • National Accredited Checking Pharmacy Technician qualification.

Knowledge and experience

Essential criteria
  • Current proven evidence of CPD
  • Recent demonstrable experience / practice within pharmacy
  • Proven post-registration demonstrable experience in a hospital pharmacy
Desirable criteria
  • Proven knowledge of homecare services.
  • Proven understanding of contract management.
  • Teaching and tutoring skills

Aptitude and Abilities

Essential criteria
  • Good communication skills, written and verbal, with ability to demonstrate fluency, clarity, and effectiveness at all levels.
  • Attention to detail
Desirable criteria
  • Ability to supervise other staff

PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY INCLUDING YOUR JUNK FOLDER.

If you need support with the online application process or require reasonable adjustments with the application and/or interview process please contact the Recruiting Manager for this post.

We recognise that work life balance is important for our colleagues and so we invite requests from applicants about less than full time/flexible working for our advertised roles. We recommend contacting the manager of the role prior to applying and we commit to giving requests full consideration.

We welcome and encourage applicants who identify with all protected characteristics to apply for our roles. We believe that diversity strengthens our teams and improves our patients' experience. At UHP we aim to create an inclusive workplace and hospital where everyone feels they belong and included.

It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Providing false information is an offence & could result in the application being rejected or summary dismissal/police action if an applicant is successful.

Please note that if you are successful in your application & accept the position you agree that the Staff Health and Wellbeing Department can access your health records from your current/previous employer in order to check the status of your inoculations & screening tests.

This is an automated process & the information will only be used for these purposes prior to your taking up the position with us.

For Doctors Roles:

Unsolicited CVs and Candidate Profiles/Details

University Hospitals Plymouth has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies.

We do, however, work with a defined list of preferred HTE Framework suppliers who may be invited to support us in sourcing candidates for particular roles.

In line with our preferred supplier list, we only pay agency fees where we have a signed agreement in place and an agency has been instructed by a member of the Trust’s Medical Workforce team.

We do not pay agency fees where speculative and unsolicited CVs are submitted to the Trust or Trust employees by any other means than the official route above. Where this is not observed the Trust reserves the right to contact these candidates directly and initiate discussions without payment of any agency fee.

Any candidate details (whether written or spoken) or CVs that are referred directly will not constitute an introduction. The Trust will under no circumstances be responsible for any recruitment fees in relation to these contacts.

Submission of any unsolicited CVs, candidate’s details and/or proposals to the Trust will not be considered further and will be deemed evidence of full and unlimited acceptance of this Agency Protocol.

In order to establish and maintain good working relationships with the Trust’s agency suppliers, we ask that this Protocol is adhered to and thank you for your co-operation.

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