View Jobs Description - Henstridge - ref. o8235815

Marketing Support:

• Assist with social media management, including scheduling posts, responding to comments, and monitoring engagement on platforms such as Instagram, Facebook, and Linked In.
• Help create and post engaging content for company blogs and other digital platforms.

Administrative Support:

• Prepare and manage purchase orders, dispatch notifications, and other key documentation.
• Coordinate with suppliers and the logistics team to ensure smooth order processing and timely deliveries.
• General administrative tasks such as filing, data entry, and customer follow-ups.
• Price comparisons, inputting competitor price data into a spreadsheet and keeping track of our position in the market, making the sales manager aware if we are being beaten on price.

Sales Support:

• Provide support to the sales team by handling incoming queries and orders during peak times or staff shortages.
• Assist with processing telephone orders and answering product-related questions from customers.
• Help manage our e Commerce platforms, including Amazon and e Bay, ensuring listings are up-to-date and assisting with customer service as needed.

Key Skills & Attributes:

• Communication: Strong verbal and written communication skills; ability to engage effectively with customers and colleagues.
• Organisation: Excellent time management and multitasking skills.
• Team Player: Willingness to support different departments and adapt to changing business needs.
• Tech-Savvy: Familiarity with social media platforms, e Commerce (Amazon and e Bay), and general office software (e.g., Microsoft Office, Google Workspace).
• Attention to Detail: Ensure accuracy in administrative tasks and customer interactions.

Desired Qualifications:

• Previous experience in marketing, administration, sales support, or customer service (internships or part-time roles are acceptable).
• Ability to learn quickly and take initiative in a fast-paced environment.

This role offers tremendous potential for growth. Based on your interests, skills, and performance, you could eventually specialise and grow within any of the following departments:

• Marketing & Digital Content
• Administration & Operations
• Sales & Customer Relations
• e Commerce Management

What We Offer:

• Competitive salary based on experience
• A supportive and collaborative team environment
• Opportunities for professional development and promotion within the company
• Flexible career pathways tailored to your goals

Winter hours (4 months) 40 hour weeks: Monday to Friday: 8:30am-5pm, Saturdays: 9am-4pm.

Please note that you will not be required to work every Saturday. We work a minimum of 10 Saturdays per year, and swapping shifts with the team is possible if you can't work the date provided.

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person