My client are looking for a talented Service Desk analyst to join the team on a permanent basis
The purpose of the role is to provide support and administration in relation to all incidents raised with the Service Desk
To be considered, you should have the following experience:
In depth knowledge of MS Office 365
Windows 10 support
ServiceNow incident management
Active directory
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
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apartmentNHS JobsplaceNottingham, 27 mi from Leicester
in the system where customers have not received updates. To assist the ITService Operations Manager in attaining to Key Performance Indicators (KPIs) set for the ServiceDesk. Collating information ready for analysis by other support teams or management...
apartmentNottingham University Hospitals NHS TrustsplaceNottingham, 27 mi from Leicester
understanding of all IT support services, this will make a ServiceDeskAnalyst effective when making decisions to triage requests efficiently and appropriately.
Managing end user expectations through a structured SLA and Priority system while providing...
apartmentRoyal Wolverhampton NHS TrustplaceWolverhampton, 43 mi from Leicester
An exciting opportunity has arisen within The Royal Wolverhampton NHS Trust, where we are looking to appoint to the role of ICT ServiceDeskAnalyst within ICT Services
This key position will provide support to the ICT Service Support ServiceDesk...