IT Support Apprentice - York
Just IT Recruitment York Full-time
The IT systems within Bowman Riley are critical to our ongoing operations, including operational management, communications, data storage including security/access, and design functions. Our reliance on IT systems and equipment and their reliability are essential to the company's efficient, safe, and secure functioning.
This is becoming increasingly central to the business, especially between the three offices. Key Responsibilities
This is becoming increasingly central to the business, especially between the three offices. Key Responsibilities
- Provide technical support to end-users, both in person and remotely
- Install, configure, and maintain computer systems and software
- Implement security of the network, data and its storage and communication systems
- Assist with network administration tasks, including setting up user accounts and permissions
- Work together with other managers and directors in relation to IT matters
- Help manage the process for achieving agreed standards for Cyber Security and protocol
- Discuss, agree and maintain IT elements of the Business Continuity Plan
- Assist in ensuring that Bowman Riley operates within the law in relation to copyright licencing and assists with Data management GDPR
- Document technical procedures and create user guides.
- Collaborate with the IT Manager to implement new technologies and upgrades.
- Assist with Providing 1st/2nd line technical support, answering support queries either directly or via phone or e-mail.
- Support users in the use of computer equipment by providing necessary advice and/or training
- Maintain and update internal documentation and database systems in a timely manner
- Perform system administration and housekeeping activities
- Purchase after approval equipment and licenses e.g., software, hardware etc
- Ensure all IT deliveries are checked and stored in a secure location
- Secure disposal of old equipment following policy controls
- Assist the IT Manager with hardware installation and support, including desktops, laptops, printers, and access points
- Assist with other ad-hoc duties as required for the role and within the organisation
- Key software installation and support
- Log faulty equipment with third parties
- Assist with desktop/laptop setup and configuration
- Assist with phone/tablet setup and configuration
- Assist with Providing 1st/2nd line technical support, answering support queries either directly or via phone or e-mail.
- Support users in the use of computer equipment by providing necessary advice and/or training
- Maintain and update internal documentation and database systems in a timely manner
- Perform system administration and housekeeping activities
- Purchase after approval equipment and licenses e.g., software, hardware etc
- Ensure all IT deliveries are checked and stored in a secure location
- Secure disposal of old equipment following policy controls
- Assist the IT Manager with hardware installation and support, including desktops, laptops, printers, and access points
- Assist with other ad-hoc duties as required for the role and within the organisation
- Key software installation and support
- Log faulty equipment with third parties
- Assist with desktop/laptop setup and configuration
- Assist with phone/tablet setup and configuration
- Report to and regularly communicate with the IT Manager
- Communicate and deliver our core values.
- Be self-motivated and have the ability to encourage others to work as efficiently and effectively as possible
- Be approachable and respectful
- Proactively share knowledge
- Be actively involved in the wider industry specific to your IT systems
- Act in the best interest of the company; promote your association with the practice in all communications with the broader industry and educational establishments
- Act as a company ambassador when attending events and communicating with people outside the business
- Engage in continued learning and development
- Be flexible and adaptable to change
- Work across all offices and teams where and when required
- An aspiration to continually develop your skills
- Proactive problem solver
- Encourage and support the success and development of others and the business.
- Qualifications GCSE or equivalent – Maths and English grade C or above essential
- Good Communication Skills
- Full UK Driving licence
- Ability to travel to any of the business offices as and when required
- Proficient in Microsoft 365 stack
- To have a commitment to ongoing training to develop your skills in areas relevant to your role
- Hold a recognised qualification in an IT-related subject is preferred but not essential
- Proficient in computer Networking, Security and Communication systems
Just IT RecruitmentHarrogate, 18 mi from York
and licenses e.g., software, hardware etc
• Ensure all IT deliveries are checked and stored in a secure location
• Secure disposal of old equipment following policy controls
• Assist the IT Manager with hardware installation and support...
York
Your new company
Hays Recruitment are working closely with an organisation in York to recruit an IT Support Analyst / Trainer to help new starters during the onboarding stage and provide IT Support. This role requires travel within North and East...
Leeds, 22 mi from York
Job Title: IT Support Manager (macOS- Apple) - 1st Line Support
Location: Leeds (Hybrid - 2 days onsite per week)
Contract Type: Fixed Term Contract (12 Months)
Working Pattern: Full Time
Join Us as a Technology Support Manager (macOS)!
Are you...