Customer Service Advisor
Pertemps Edinburgh
Customer Service Advisor - Call Centre
Pertemps are delighted to be recruiting for our public sector organisation in central Edinburgh for a number of Customer Service Advisors on a temporary basis.
Position: Customer Service AdvisorLocation: Edinburgh City Centre
Duration: Until January 2025
Pay: £13.48 per hour
Immediate Start
About the Role:As a Customer Service Advisor within the Repairs Department, you will be the first point of contact for customers. Your primary responsibility will be to provide excellent customer service by handling inbound calls effectively and efficiently.
Key Responsibilities:
- Answer incoming calls from customers
- Provide information to customers and assist where possible
- Log details on systems ensuring accuracy at all times
- Liaise with internal and external stakeholders as required
- Make outbound calls to customers to update them on their case
- Any other tasks as required
You should have a proven track record in a customer service capacity with strong communication skills both verbally and in writing. Strong listening skills and good IT skills.
If you are interested in applying for this position, please apply online immediately.
EEDundee, 36 mi from Edinburgh
in a sales advisor role with EE. We’ll give you training on the
rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the
phone about how we can enhance...
EEDundee, 36 mi from Edinburgh
in a sales advisor role with EE. We’ll give you training on the
rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the
phone about how we can enhance...
Search Consultancy LTDEdinburgh
Job Title: Dutch Speaking Customer Service Administrator
Location: Edinburgh
Salary: £24,000-£25,000 per year
Employment Type: Full Time, Permanent
Are you a talented Customer Service Advisor looking for a new challenge? Do you excel in a fast-paced...