Service Manager INTERNAL ONLY
Come and join our team in this exciting time of change as we pride ourselves, our staff and our services on excellence.
At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is “Working together to provide outstanding care for our community.”
We are Compassionate in our thoughts, words and actions
We are Aspirational and have a true desire to be dynamic and to innovate
We are Resourceful and responsible in the way we work and live
We are Excellent in our development, fairness and sharing best practice
Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us. We offer a range of learning and development for all employees may you be clinical or non-clinical.
Job overview
Internal Only
To assist the Directorate Manager and Care Group Management team in ensuring the smooth and effective running of Obstetrics and Gynaecology.
To work with, and in support of, the Lead Matrons for all aspects of service delivery including meeting access standards, waiting list management and delivery of the service’s activity plan.
To lead on the delivery of RTT and Cancer Performance for the service, ensuring that the access policy is followed.
To be responsible for weekly reporting on RTT and Cancer Performance, supporting the Directorate Manager and Patient Pathway Manager in capacity planning to ensure sustained achievement of the standards.
To act as Lead Manager with the Patient Pathway Manager for scheduling and provide primary budget management for pay and non-pay within the services.
Main duties of the job
To provide operational leadership for the services in partnership with the Directorate team to ensure effective provision of high quality, safe clinical services for service users against agreed outcome measures, service level agreements, activity and financial targets.
In partnership with Directorate team review and improve services taking into account local and national guidance.
To ensure that the departmental leads manages overall expenditure within the delegated budget and contribute towards the financial management of the services ensuring any opportunities for increased efficiency are achieved .
To lead on demand and capacity profiling across the services, ensuring workplace plans reflect the demand profile and appropriate delivery of required activity.
Working for our organisation
We are one of the largest hospital foundation trusts in the country, and currently touch the lives of half a million patients in the west of Berkshire every year by providing high quality acute medical and surgical services for our local communities.The Trust strives to provide high quality, compassionate care for our patients and their families.
Our values:
- Compassionate
- Aspirational
- Resourceful
- Excellent
The town of Reading sits on the River Thames and is served by great road and rail links to London, Oxford, and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work, and play and provides excellent facilities for families, including some of the best state and private schools in the UK.
The CQC rated the care provided by the Royal Berkshire NHS Foundation Trust as good.
Detailed job description and main responsibilities
Please note that previous operational and line management experience within a clinical admin team environment is required for this role along side strong data analytics skills. Please see attached for further details on job description, main responsibility and person specification.For any further queries on this role please do not hesitate to contact me on the below details.
Person specification
Experience
Essential criteria- Proven experience of working in management/leadership role in acute healthcare.
- Experience of leading and motivating a team.
- Experience of performance management leading to a positive outcome
- Leading service change to improve performance.
- Responsible for budget and budget setting.
- Business case development.
Qualifications /Training
Essential criteria- Educated to first degree or equivalent experience.
- Management/leadership qualification or equivalent experience at post graduate level
- Master’s degree
Knowledge & Skills
Essential criteria- Financial procedures, budget setting and financial processes.
- Change management.
- Service improvement transformation
- Good analytical and problem solving skills – ability to analyse complex data and information
- NHS IT systems
- Flexible working opportunities and a strong emphasis on your work, life balance
- Annual leave – 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff
- NHS pension scheme
- Employee Assistance Programme
- Money Advice Service
- Generous maternity, paternity and adoption leave for eligible staff
- On-site nursery (based at RBH)
- Full educational library services
- Cycle to work scheme, lockable storage for cycles
- Bus to work scheme
- Excellent rail and bus links
- A huge range of Health Service Discounts at hundreds of big brands from holidays to gadgets and restaurants to retail.
After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system (TRAC). All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website.
By applying for this post you are agreeing to Royal Berkshire NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.
Appointment to any position is conditional on the satisfactory completion of the core NHS Employment Checks Standards. Information disclosed in your application will be checked and any offer of appointment may be withdrawn if you knowingly withhold information or provide false or misleading information.All new appointments to the Trust, with the exception of executive positions, are subject to a 6 month probationary period.
The Trust may close any vacancy prior to the advertised closing date due to the high level of responses we receive for some of our vacancies.
Royal Berkshire NHS Foundation Trust is committed to improving the health of its staff, patients and the wider community by providing a smoke free environment. A smoke free policy is in operation and smoking is not permitted on any of the Trust’s sites.
The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children, young people and vulnerable adults.