Health Care Support Worker
Job overview
JOB PURPOSE:
- To provide support, and spend therapeutic time with an allocated group of service users with
- To promote service user’s recovery through the delivery of high quality, outcome measured care
- To assist Registered Professionals in the implementation and evaluation of individualised care plans.
Main duties of the job
To provide support and spend therapeutic time with an allocated group of service users with mental health needs within a secure setting.
To promote service users recovery through the delivery of high quality, outcome measured care and evidence based interventions.
To assist Registered Professionals in the implementation and evaluation of individualised care plans.
Due to the nature of ward provision you will be required to undertake 24 hour shift working on a rotational basis.
Working for our organisation
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;- Supporting your career development and progression
- Excellent NHS Pension scheme
- Generous maternity, paternity and adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccinations every year
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Please note, we may be required to close this vacancy early if we receive a high volume of applications.
Detailed job description and main responsibilities
Communicate with service users and carers, all members of the multi-disciplinary team and staff in external agencies using a variety of methods including information technology.
Regularly report and effectively communicate service users’ health status and care aims in care records and verbal reports to Registered Professional Staff members and other members of the multi-disciplinary team.
Relate appropriately with service users, carers, colleagues and others at all times maintaining professional boundaries.
At all times ensure that own actions, support the equality, diversity, rights and responsibilities of individuals.
Identify, minimise and report risks of danger, harm and abuse to senior colleagues.
Maintain a safe and secure environment at all times for the protection of self and others.
At all times minimise risks to self by undertaking safe working practices.
At all times work within agreed and established Trust policy and operational procedures.
Work with other Trust services to promote seamless service user focused care, admission, transfer and discharge on identified care pathways.
Undertake delivery of planned therapeutic activities/interventions with an identified group of service users as an element of the care programme approach.
Work in partnership with service users to assist them in identifying activities that are meaningful to them and that support agreed health outcomes.
Regularly support service users to access a range of activities and services to maintain their independence and promote their recovery.
Regularly support Registered Professionals and service users during activities to promote their physical and mental wellbeing.
Assist service users in meeting their personal care needs.
Provide information, support and guidance to carers, friends and relatives of service users.
At all times take responsibility for own personal and professional development and support the development of colleagues, students, trainees and volunteers.
Regularly access and make use of supervision.
Regularly participate in activities focused on the delivery of a high quality customer focused service.
Undertake activities to, and make suggestions about how to improve services.
Physical Effort
There is a frequent requirement for light physical effort for several short periods during a shift.
Mental Effort
There is an occasional requirement for concentration where the work pattern is unpredictable.
Emotional Effort
There is occasional exposure to highly distressing or highly emotional circumstances.
Person specification
QUALIFICATIONS & TRAINING
Essential criteria- Level 2 Diploma in Health and Social Care
- Or NVQ 2 in Health and Social Care with demonstrable evidence of numeracy and literacy skills (equivalent GCSE’s or Functional Skills)
- Or Demonstrable knowledge and experience as outlined below
Experience
Essential criteria- Experience of working as part of a team and delivering a customer focused service.
- Experience of working with people with Mental Health needs as a member of a multi-disciplinary team
- Experience of being a service user or carer
SKILLS, KNOWLEDGE & CAPABILITIES
Essential criteria- Knowledge and awareness of issues relating to mental health, access to mental health services, and mental health promotion.
- Skills in literacy, written, verbal and an ability to effectively use electronic information and computer technology.
- Skills in managing situations of high expressed emotions, and an ability to manage one’s own emotional state.