Office Manager

Salary: £30,000 - £35,000

Job Purpose

We are recruiting for a not-for-profit charity organisation seeking an Office Manager who will be responsible for providing accurate information and ensuring the effective day-to-day running of the office. This role is a crucial service-centric environment and passionate mission.

• Managing the Office Team
• Serving as the Primary Office Contact for Trustees
• Handling Office Contracts (e.g., phones, services)
• Organising and Printing Quarterly Newsletters
• Conducting Audits
• Performing Month & Year-End Procedures
• Managing Sales Ledger (Invoicing, Payment Allocation)
• Performing Bank Reconciliation
• Handling Credit Control
• Cash Flow/Forecasting Monthly Management Accounts
• Budgeting
• Payroll Management
• Staff Expenses Management
• Managing Journals (Opening Balances)
• Preparing VAT Returns
• Handling HMRC Documents (e.g., P11D)

• Ability to Build and Maintain Relationships
• AAT Qualified (Desirable)
• Empathy with the Individuals We Support
• Creativity, Imagination, and an Entrepreneurial Attitude
• Critical Thinking and Informed Judgement
• Proactive Attitude, Drive, and Enthusiasm
• Excellent Communication Skills and ability to work under pressure and meet deadlines
• Good Organisation and Project Management Skills
• Ability to Motivate Others and Work as Part of a Team
• Resilience and Sensitivity to Volunteers and Donors
• Understanding of Confidentiality and GDPR
• IT Skills (Knowledge of Social Media Monitoring Tools and Website Development is a Plus)
• Willingness to Carry Out a Range of Administrative Tasks
• Commitment to the Organisation's Cause

• 35 hours per week, primarily office-based with some home/hybrid working.
• Some availability to work out of hours may be required (e.g., to attend evening or weekend events and meetings). Time off in lieu will be offered.