Team Leader - Women's Administration team
Job overview
The post holder will lead, manage and develop a responsive administration service, ensuring effective and efficient management of resource to achieve national and local quality and performance targets.
The post holder will be responsible for day to day management of
administrative teams, Duties will include staff rostering, annual appraisals, annual leave and sickness management and monitoring, ensuring application and adherence to Trust HR policies and procedures.
Main duties of the job
The post holder will work closely with the Service Manager/Business Manager and will provide expertise in the proactive management of the patient pathway from referral to discharge. The post holder will ensure that the entire pathway is managed smoothly and in line with the Hospital Referral to Treatment, Patient Access Policy and underpinning Standard Operating Procedures(SOPs).
The post holder will support the development of a standardised and consistent service delivery model across the Division. This will requireformation of relationships with peers across the Division and a corporate approach of sharing and implementing best practice.
Working for our organisation
DBTH is one of Yorkshire’s leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.
It is our goal to give those who join Team DBTH the tools and opportunities to grow their career, it’s our pledge to help you Develop, Belong and Thrive, Here.
As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.
We offer a range of benefits to support our people including:- Extensive range of learning opportunities
- NHS Pension Scheme
- Generous holiday entitlement in line with Terms & Conditions
- Comprehensive health and wellbeing support
- NHS Car Lease schemes and a range of salary sacrifice scheme
- Discounts on restaurants, getaways, shopping and finance through external providers.
Detailed job description and main responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.
Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Person specification
Eligibility/Qualifications/Training
Essential criteria- Minimum of 3 GCSEs including English and Maths at Grade C or above or suitable equivalent qualification
- RSA III or NVQ III or suitable equivalent level administrative / supervisory qualification
- Proven competence in using admin and clinical systems eg. PAS/ MS Word / Excel / Outlook with excellent typing / keyboard skills
Knowledge and Experience
Essential criteria- Experience and knowledge of a range of administrative and organisational policies and management information systems
- Experience of data quality management and awareness of ‘Right First Time’
- Experience of working in a pressured busy environment with supervisory responsibilities
- Supervisory or management experience
- Awareness and understanding of NHS service, 18 week referral to treatment (RTT) and outpatient and cancer treatment pathways
- Ability to work to and promote Standard operating procedures / performance targets
- Previous RTT/PTL Validation and management experience
- Demonstrable working knowledge of Microsoft packages including Word and Excel
- Previous waiting list experience
- Please note that all correspondence will be sent you to via email. If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system. In submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.
- We reserve the right to close down this advert early should there be a high number of applicants.
- The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community.
- All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken. The Trust is now passing the charge for undertaking a DBS check on to candidates in the event that they are successfully appointed into the post for which they have applied. Please note that this check will be charged for in two instalments when you commence employment with Doncaster & Bassetlaw Teaching Hospitals NHS Foundation Trust. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.