Cherished Plate Administrator - Ely - ref. v08490803
Job Role – Cherished Plate Administrator
Salary - £26,884 (£12.89 an hour)
Location – Peterborough
Working Hours – 40 hours per week Monday to Friday 8.30am-5.30pm
Type of Employment – Permanent
Join the UK’s largest B2B used vehicle service
At BCA, we’re altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing company, the backbone of the UK’s automotive supply chain, the best place to build the career you want.
Now, this is where you fit in…
We’re looking for down-to-earth people, with bags of energy, ready to make their mark on the automotive industry. Our Site Operations and Driving teams play a vital role across our business. Here you can build on your knowledge and find your specialty at one of our sites or on the road – the opportunities are endless.
Main purpose of the role
As an Account Administrator you will act as a centralised point of contact to provide administrative support to co-ordinate the de-fleet, movement and disposal of vehicles through the various channels utilised by the vendors.
Your key responsibilities will be:
Ensuring that any SLA’s entered between vendors and BCA are met or exceeded.Administration and processing of cherished plate applications.
Administration and processing of data and information onto inhouse and external systems.
Dealing with and responding to general customer enquiries by phone and email.
Liaising with vendors and the DVLA to ensure the customers need are met.
Document management and data verification.
Customer relationship management.
Document management – Ensuring documents are distributed in accordance with local and corporate policies.
Adhering to current Data Protection policies.
Auditing records and data.
To be successful, you’ll bring some of the following experience with you:
Good telephone manner (previous customer service experience preferred)Good knowledge of Excel is essential.
General PC skills and awareness.
We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:
Company Pension SchemeAn Employee Assistance Programme
Enhanced maternity, paternity, and adoption leave
Access to trained mental health first aiders
And so much more…
As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting, and appreciative of the work you do, join BCA.
We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
INDLP