[ref. o0424917] Band 4 - Programme Management Office Administrator - Bath

Job overview

Then this is the role for you.

Our Programme Management Office (PMO) is the focal point of the Trust’s project related activity and we are looking for an enthusiastic, self-motivated individual to join the team as our PMO Administrator.

Experience of working in a similar role and an awareness of mental health conditions would be desirable but not essential. More information can be found in the Job Description / Person Specification.

Main duties of the job

As part of the role the PMO Administrator will be responsible for preparing agendas, taking minutes and appropriate follow up actions and responding to time sensitive and ad-hoc requests.

Working for our organisation

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Detailed job description and main responsibilities

Key Skills:

• Organisational skills
• Problem solving skills
• Ability to prioritise and use initiative
• Excellent communication skills
• Competent and sound use of Microsoft Office

Person specification

Education and Qualification

• A Level / NVQ Level 3 Standard or equivalent / previous experience in an administrative role
• IT Skills to RSA3 / NVQ Level 3 or equivalent experience
• English and Maths GCSE or equivalent

• Higher Education (Degree or equivalent)
• Advanced ECDL or equivalent IT knowledge

Experience and Knowledge

• Consolidated experience gained providing an administrative service
• Experience of working in a large, complex organisation, operating with organisational frameworks
• Substantial experience of using MS Office computer programmes including Excel, Word, Power Point and Outlook
• Experience gained taking and recording notes and / or minutes
• Experience of setting up filing and other systems

• Experience of working for more than one person
• Knowledge of project management or information analysis
• Extensive knowledge of Microsoft Office applications
• Experience of working in a healthcare / office environment
• Knowledge of key NHS terminology
• Desire to develop in role as appropriate

Skills and Abilities

• Fast and accurate keyboard skills
• Proficient IT skills
• Excellent communication and interpersonal skills, with experience of dealing tactfully with people at all levels via telephone, online communications and face to face.
• Highly organised with results orientation and strong attention to detail, particularly in managing diary systems and tracing information.
• Ability to demonstrate a clear understanding of the principles of confidentiality
• Ability to demonstrate a non-judgmental approach to issues of mental well-being
• Sound numerical skills
• Ability to problem solve
• Excellent verbal and written English skills
• Flexible and adaptable to change
• Comfortable dealing with multiple tasks and deadlines include priority tasks with immediate deadlines from more than one manager
• Ability to use initiative and know when it is appropriate and when advice should be sought

• Touch typing with high levels of typing speed
• Ability to draft and compile reports
• Data analysis and interpretation skills

This includes people with a variety of disabilities and neurodivergent conditions (for example autism, ADHD, sensory, physical and learning disabilities).

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service users.

Click here to view our applicant guidance

Please apply to join us, we would love to hear from you. Any personal details you supply to us are kept safe in line with the General Data Protection Regulations.

Adverts normally close for application a few minutes before midnight on the closing date and we will let you know if we are offering you an interview by email via our recruitment system ‘TRAC’. We contact all applicants within 4 weeks after the closing date, so please check your emails regularly once you have submitted your application; you are welcome to contact us, via the TRAC system, if you have any queries about your application.

Please note the use of AI is monitored and if you have used it in your application you are required to declare this.