Outpatient Support Clerk
NHS Jobs Wolverhampton
To accurately input, update and montior patient related information onto the computerised Patient Administration System and any other systems (e.g. DocMan, ERS, Outlook) that are used for teams within the GEM Centre. To take action as necessary dealing with all patient queries, to process referrals, book in, cancel, discharge, change or expedite appointments on the Patient Administration System for patients attending clinic either in person or virtual.
Communicate politely and effectively when responding to enquiries from patients, healthcare staff, carers and others. To be responsible for the security of hospital records and confidential paperwork in the department. To work closely with GEM Centre staff, to ensure the development of an efficient team to effectively support the Directorate.
To be responsible for the timely processing of all incoming and outgoing mail. To respond in a professional and sensitive manner when dealing with confidential issues. To liaise closely with the Trust Health Records Team on all matters affecting case notes, including the management and retrieval of case notes where necessary.
To process non-clinical letters and documents when required.To respond to incoming telephone calls and emails in a professional and timely manner. To take part in the annual appraisal system and attend mandatory training sessions as deemed appropriate by the Directorate.
Communicate politely and effectively when responding to enquiries from patients, healthcare staff, carers and others. To be responsible for the security of hospital records and confidential paperwork in the department. To work closely with GEM Centre staff, to ensure the development of an efficient team to effectively support the Directorate.
To be responsible for the timely processing of all incoming and outgoing mail. To respond in a professional and sensitive manner when dealing with confidential issues. To liaise closely with the Trust Health Records Team on all matters affecting case notes, including the management and retrieval of case notes where necessary.
To process non-clinical letters and documents when required.To respond to incoming telephone calls and emails in a professional and timely manner. To take part in the annual appraisal system and attend mandatory training sessions as deemed appropriate by the Directorate.
To assist with the training of newly recruited Outpatient Support staff, including an introduction to working practices and procedures within the Directorate. Undertake any tasks relevant to the work of the Outpatient Support Clerk which develop as a special requirement of the Directorate.
NHS JobsWednesfield, 3 mi from Wolverhampton
staff appraisal policy To be familiar with and comply with all Directorate and Trust policies and procedures. To undertake any tasks relevant to the work of a Health Records Clerk/Receptionist this may develop as a special requirement of the Directorate...
Page PersonnelWolverhampton
A successful Accounts Payable Clerk should have:
• A strong educational background in Accounting or a related field
• Proficient skills in MS Office, particularly Excel
• Excellent attention to detail and strong organisational skills
• A track record...
Royal Wolverhampton NHS TrustWolverhampton
The Royal Wolverhampton NHS Trust are looking to appoint a proactive and enthusiastic Outpatient Support Clerk within the service. We are able to offer a full time opportunity to the right candidate who will provide effective administrative support...