[ref. e21258316] Selkirk - Customer Service Assistant (Temp)

apartmentPage Personnel placeSelkirk calendar_month 

About Our Client

A leader in their field

Job Description
  • Providing excellent customer service to clients in person, over the phone, and via email
  • Handling customer inquiries and resolving issues promptly
  • Supporting the customer service team in achieving their goals
  • Processing customer information accurately on the database
  • Ensuring a high level of confidentiality when dealing with client information
  • Assisting in the development and implementation of customer service policies
  • Working cooperatively with the team to improve the customer experience
  • Undertaking administrative tasks as required

The Successful Applicant

A successful 'Customer Service Assistant' should have:

  • An educational background in a relevant field
  • Strong communication skills, both verbal and written
  • Experience in a customer service role, preferably within a not-for-profit environment
  • A customer-focused approach and a commitment to providing excellent service
  • Proficiency in using a range of computer applications, including databases
  • A team-oriented mindset and a positive attitude
What's on Offer
  • A competitive hourly wage of approximately £12 - £14 per hour roughly
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