Customer Service Executive - Recruit4staff

Recruit4Staff are proud to be representing their client, a group of companies in the construction industry, in their search for a Customer Service Executive to be based from the office in South East Leeds.

• Salary £26,000 - £27,000 per annum (open to going up to £30,000 per annum for the right candidate)
• Monday to Friday (08:30 - 17:00)
• Permanent
• Free Breakfast on Site, Company Team Events, Friendly Environment, Holiday 20 days + bank holidays & Pension, Competitive Pension Contribution, BBQs, Birthday Off,

The Role - Customer Service Executive :

• Responsible for managing customer service on inbound telephone enquiries as well as email and webchat
• Responding to customer email and telephone requests
• Confirming prices and processing new orders
• Up-sell orders where possible and offer alternatives
• Assist customers with their invoice enquiries
• Meet KPIs: Customer Happiness, Orders Processed, Response Time

What our client is looking for in a Customer Service Executive :

• Previous experience working in a customer service driven role - ESSENTIAL
• Accurate data processing - ESSENTIAL
• Experience working in a construction / civils / building services industry - DESIREABLE
• Administration / Computer Literacy - ESSENTIAL
• Excellent telephone manner
• Culture Driven: Unity, Team Player, Good Communicator, Upbeat and down to earth

Commutable From: Leeds, Wakefield, Rothwell, Wetherby, Castleford, Pontefract

For further information about this and other positions please apply now.

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.