[ref. b24066402] Clinical Systems Business Change Analyst (EMIS)
Job overview
Are you professional and efficient with an exceptional working knowledge and experience of the EMIS Clinical System, and good attention to detail? Do you enjoy working with data to support business transformation? We are recruiting a Clinical Systems Business Change Analyst to join our dedicated HBLICT Services' Informatics team!
Whether you have a clinical or non-clinical staff background, we’d be interested in hearing from you. Working within the Informatics team you’ll be a part of a team which encourages each other, sharing ideas and knowledge. You will be supported to develop and learn through a wide offer of opportunities across the ICB to help you grow professionally and personally and support you in your career.
If successful you will be using your and clinical application expert and business change skills to enable the delivery and support of all Informatics applications and any associated projects across our supported health customers in Hertfordshire, West Essex, Bedfordshire, Luton, and Milton Keynes.
The role requires experience of primary care clinical systems (TPP SystmOne and/or EMIS Web) and interested applicants shoudl read the JD to fuly understand the role. Please contact us for further information.
Main duties of the job
As a Clinical Systems Business Change Analyst, specialising in EMIS, you will be critical to our team’s success, using your business change and clinical application skills to support improvement, which will directly impact patient services. You’ll need to be an effective communicator, as you’ll work closely with other teams including clinical and non-clinical staff, to define current service and test ‘to be’ processes.These will then be mapped against the clinical system’s functionality. Through efficient planning, effective engagement and quality outputs, you will create a clear picture of the impact for change across our supported health customers in Hertfordshire, West Essex and Bedfordshire, Luton, and Milton Keynes.
As we cover a wide area, you will need to be able to travel between sites.
Working for our organisation
HBLICT Services are a Shared Service organisation that provides ICT infrastructure and equipment, technical and digital support services, procurement and Informatics services to two Integrated Care Boards (ICBs), a Mental Health NHS Foundation Trust, a Community NHS Trust, Hospices and other health and social care organisation across Hertfordshire, West Essex, Bedfordshire, Luton and Milton Keynes, in two Integrated Care Systems.
The Informatics team manages IT services in GP Practices, including business change and service support, infrastructure and desktop support, and provides advice and support on investment in discretionary IT systems and services to ICBs and GP Practices in those ICB areas.
We’re recruiting people who enjoy working in a fast-paced, vibrant environment that can help us achieve our aims
So, if you share our passion for people, have the Clinical Systems skills and experience, and want to make a positive change to their health and health services then please apply or contact for more information.
Detailed job description and main responsibilities
For further information on this role please see the attached job description and person specification.
Person specification
Education
Essential criteria- Educated to degree level in a relevant field and/or equivalent level of work based knowledge and experience.
- ITIL Foundation
- Recognised Business Analysis qualification
Knowledge
Essential criteria- Extensive working knowledge and experience of EMIS
- Experience of change projects
- Experience if dealing with personal/commercially sensitive data and information
- Experience of working in an NHS or Public sector organisation
- Troubleshooting /problem solving experience
- Experience of using Microsoft Visio
- Experience of programme, project and change management
- Knowledge and Experience of EMIS Web and National Applications
Personal Qualities
Essential criteria- To operate with a high level of autonomy, professionalism, passion and dedication to deliver timely standards with a high level of attention to detail and accuracy
- To act within a system focused approach committed to continuous improvement with a drive for quality.
- IT Literate and advanced working knowledge and computer proficiency of all Microsoft Office packages
- Problem Solving Skills and ability to respond to sudden unexpected demands
Communication Skills
Essential criteria- Communication of complex information and administrative matters, requiring developed interpersonal and oral/written communication skills
- Ability to pull together comprehensive reports and letters, including data
- Good negotiating, networking and persuasion skills
Analytical Skills
Essential criteria- Problem solving skills and ability to respond to sudden unexpected demands
- Excellent time management skills with the ability to re-prioritise
Autonomy
Essential criteria- Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, health issue or a life event, please let us know so that we can consider your application fairly and get the best out of you during the selection process.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Unfortunately we are unable to offer certificates of sponsorship, so you'll need to be able to demonstrate your right to work in the UK during the recruitment process.