Security Control Centre Operator

CCTV Control Centre Operator

• £12 per hour
• 4 shifts on, 4 shifts off

You belong in a team where you can act with purpose and thrive in your own way.

What you’ll do:

• Planning and implementation of forward scheduling / reaction to short notice cover requirements
• Ensure initial scheduling of new employees completed within an acceptable timeframe
• Monitor & supervise the delivery of customer support requests ensuring deadlines are met
• Assist in maintaining a safe working environment for all employees
• Assist in the monitoring of alarm and CCTV system providing appropriate response to un-planned events
• Remain alert at all times in the maintenance of the Control Room integrity and in the protection of its assets
• Ensure Book On / Off and Welfare check calls are completed
• Incident report writing for any incident that occurs to the highest level
• Escalate incidents where required
• Monitor Risk Watches to ensure officers in high risk locations are safe and well
• Monitor the mailbox continually throughout the shift
• Complete Penetration tests to the highest level
• Answer and Log helpdesk calls.

What you bring:

• Valid SIA licence DS / SG minimum and CCTV Licence
• Good Analytical skills
• Methodical and thorough approach to work maintaining attention to detail
• Data management & input
• Ability to communicate effectively with all levels of employees and customers
• Competent with different types of operational systems
• Able to proactively plan training activity / events and mitigate potential barriers to success
• Strong interactive communication skills

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied

Ready to be part of something greater? Apply today!

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications