Billing Manager

Contractual Status: Permanent

• Birthday Leave: Enjoy a paid day off on your birthday to celebrate in your own way.
• Health Insurance: Access to private healthcare services, promoting your overall well-

• Employee of the Month: Recognition for outstanding contributions, with a choice of extra

• Holiday Advantage: Additional paid days off for long-standing employees to recharge and

• Training and CPD Opportunities: Support for continued professional development to enhance

• Income Protection: Financial support during extended leave due to illness or injury,

ensuring peace of mind.

We are seeking a highly skilled and driven Billing Manager to join a leading company in the communications industry. This is an exciting opportunity for an experienced professional to oversee Telecom and Mobile Billing Operations, ensuring accuracy, efficiency, and compliance with industry standards.

Key Responsibilities:

• Oversee the end-to-end Telecom billing process using the aBillity billing platform.
• Ensure timely and accurate generation of invoices for all Telecom services.
• Maintain data in the billing system to align with business needs.
• Monitor customer usage and manage CDR imports for billing suppliers.
• Data Analysis and Reporting:
• Analyse billing data to identify trends and opportunities for improvement.
• Generate regular and ad-hoc reports for management and stakeholders.
• Prepare monthly reports and enhance current reporting methodologies.

• Address and resolve customer billing enquiries and disputes promptly.
• Collaborate with sales and support teams to ensure a seamless billing

• Maintain high levels of customer satisfaction through effective

communication.

• Ensure compliance with industry regulations and company policies.
• Implement billing controls to prevent errors and fraud.
• Review and standardise existing processes to enhance efficiency.

• Lead and mentor a team of billing specialists, providing training and support.
• Foster a collaborative and high-performance team environment.
• Work with Finance and Credit Control teams to streamline invoicing and

collections.

• Previous experience in a similar role within the Telecom industry.
• Strong leadership and organisational skills with a focus on efficiency.
• Confident and innovative, yet calm under pressure.
• Excellent written and verbal communication skills.
• Knowledge of the aBillity billing system is desirable.

This role offers the chance to be part of a forward-thinking team dedicated to innovation and excellence in the telecom sector. If you are a motivated professional looking to make a significant impact, we encourage you to apply!

Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.