Customer Service Agent -TTP
First Choice Staff Manchester
Great opportunity available now! You can join a leading provider of ground and air cargo services with global presence. We are seeking for a customer services agent.
You will be an integral part of our Client’s commitment to delivering exceptional service within the import and export sector.
Raising relevant export paperwork, including MAWB's, HAWB's, Courier Consignment notes and NES.
Handling Customer queries for Export Consignments, both on e-mail and via telephone.
Checking departure of shipments.
Good communication skills both written & verbal.
Previous experience in Freight or Air Cargo Logistics would be beneficial.
Ability to work on own initiative and within a team.
Start Time=09:00am & Finish Time=17:30hrs with 1 hour break.
World Freight Terminal
Manchester Airport
Manchester
You will be an integral part of our Client’s commitment to delivering exceptional service within the import and export sector.
Temp contract. Manchester Freight Cargo M90 based. Salary band £25,000-£26,000.
Duties: To assist with the day to day operation of the Customer Service Department within the Manchester Office.
Arranging collections and bookings.Raising relevant export paperwork, including MAWB's, HAWB's, Courier Consignment notes and NES.
Handling Customer queries for Export Consignments, both on e-mail and via telephone.
Checking departure of shipments.
Monitoring and maintenance of booking, customer service and documents outlook mailboxes as and when required.
To provide admin support for key accountsRequirements: Excellent customer services skills ideally within an Export environment.
Excellent time management skills to ensure workloads are completed on a daily basis.Good communication skills both written & verbal.
Previous experience in Freight or Air Cargo Logistics would be beneficial.
Ability to work on own initiative and within a team.
Proactive and forward thinking.
Able to provide 5 year references (from Jan 2020-till present day)Clean DBS.
Monday to Friday =37.5hoursStart Time=09:00am & Finish Time=17:30hrs with 1 hour break.
World Freight Terminal
Manchester Airport
Manchester
M90 5EX
ABM UKManchester
Experience for the Customer Service Agent role:
• Previous experience of primarily working within Customer Services ideally in a customer facing role
• The ideal candidate will have excellent communication skills
• Must have the right to work in the UK...
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