Assistant Service Manager
NHS Jobs Luton
DUTIE Managing Demand and Capacity To monitor clinic capacity and demand using Trust Information systems including Trust Information Systems and Data Quality Dashboards. Assisting the Service Manager in ensuring that all available clinic capacity is utilised effectively.
Work with Outpatient nursing teams to support with room and clinic utilisation, service improvement. Manage room booking requests from Childrens Services and other departments. Work with CNSs to monitor and track nurse led clinic Work with Consultants to plan clinics and rotas for acute cover.
RTT To be responsible for monitoring the Referral to Treatment targets, to co-ordinate actions for long waits and report on RTT targets. Work with Consultants, CNSs, Outpatients, Imaging and Medical Secretaries. To represent Childrens Services at the weekly RTT meeting, record actions agreed at these meetings and track progress, liaising with staff as necessary to ensure actions are being carried out within agreed timeframes.To present and provide weekly RTT compliance reports.
Contact parents/carers when needed. Performance Reporting To provide service performance monitoring information in response to requests from Clinicians and Managers for both regular and ad-hoc reports, utilising the tools in use for analysis and presentation.
This will include staff/ clinic utilisation, pay, rota structure, leave tracking and vacancy control. To provide reports to both divisional and Trust meetings/ Executive boards as required. Medical workforce Co-ordination Work closely with rota co-ordinator to develop rotas, ensure early escalation of potential significant staff shortages and to develop appropriate action plans to rectify problems.
Ensure that all leave and sickness for all medical workforce is appropriately recorded and applied for according to due process, monitor allocations. Act as point of contact for medical staff who are unexpectedly absent from work, and support clinical supervisors by providing information and case tracking return to work interviews,supporting the education of junior staff on break entitlements and expected practice and escalating concerns regarding working hours.
Support the development of e-rostering across the division for medical staff at such a time as this becomes available. Prepare and present analysis of leave taken and forecast, agency usage, pay spend versus budget, delivery against annualised performance objectives for consultants.
Vacancy and agency staffing management To support the Medical Workforce recruitment officer and divisional management in co-ordinating recruitment panels and providing forward forecast of expected vacancies and demand; ensuring that recruitment is completed in a timely manner to minimise length of vacancy.
Be responsible for the sourcing of appropriately experienced and qualified temporary staff where necessary. Application of knowledge At all times the post holder should use their judgement, knowledge and experience to assess, plan, evaluate and monitor the appropriate interventions Demonstrate proficiency in the use of a variety of software including Microsoft Office (Word, Excel, Access).
Work with Outpatient nursing teams to support with room and clinic utilisation, service improvement. Manage room booking requests from Childrens Services and other departments. Work with CNSs to monitor and track nurse led clinic Work with Consultants to plan clinics and rotas for acute cover.
RTT To be responsible for monitoring the Referral to Treatment targets, to co-ordinate actions for long waits and report on RTT targets. Work with Consultants, CNSs, Outpatients, Imaging and Medical Secretaries. To represent Childrens Services at the weekly RTT meeting, record actions agreed at these meetings and track progress, liaising with staff as necessary to ensure actions are being carried out within agreed timeframes.To present and provide weekly RTT compliance reports.
Contact parents/carers when needed. Performance Reporting To provide service performance monitoring information in response to requests from Clinicians and Managers for both regular and ad-hoc reports, utilising the tools in use for analysis and presentation.
This will include staff/ clinic utilisation, pay, rota structure, leave tracking and vacancy control. To provide reports to both divisional and Trust meetings/ Executive boards as required. Medical workforce Co-ordination Work closely with rota co-ordinator to develop rotas, ensure early escalation of potential significant staff shortages and to develop appropriate action plans to rectify problems.
Ensure that all leave and sickness for all medical workforce is appropriately recorded and applied for according to due process, monitor allocations. Act as point of contact for medical staff who are unexpectedly absent from work, and support clinical supervisors by providing information and case tracking return to work interviews,supporting the education of junior staff on break entitlements and expected practice and escalating concerns regarding working hours.
Support the development of e-rostering across the division for medical staff at such a time as this becomes available. Prepare and present analysis of leave taken and forecast, agency usage, pay spend versus budget, delivery against annualised performance objectives for consultants.
Vacancy and agency staffing management To support the Medical Workforce recruitment officer and divisional management in co-ordinating recruitment panels and providing forward forecast of expected vacancies and demand; ensuring that recruitment is completed in a timely manner to minimise length of vacancy.
Be responsible for the sourcing of appropriately experienced and qualified temporary staff where necessary. Application of knowledge At all times the post holder should use their judgement, knowledge and experience to assess, plan, evaluate and monitor the appropriate interventions Demonstrate proficiency in the use of a variety of software including Microsoft Office (Word, Excel, Access).
To demonstrate a wide knowledge base and be proficient in the use of the iPM system. Keep abreast of new information and developments published both locally and nationally regarding medical workforce planning and reporting requirements. To update relevant policies and procedures to reflect this and to ensure it is communicated effectively to relevant staff groups See Full JD attached
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For further information in respect of main responsibilities, please see the attached job description and person specification. .