Receptionist
Job overview
ARE YOU a highly motivated, organised and flexible receptionist/administrator? If so, we are looking for a part time Band 2 Receptionist to be based at the Cheshunt Community Hospital.
We are seeking an experienced and motivated receptionist to work Thursday and Friday , 8am -12.30pm. The receptionist is the first point of contact for all visitors to our friendly hospital.
Main duties of the job
Applicants must have good organisational skills, a range of office skills and experience in working in reception/administration. Excellent customer service skills are essential, as you will have both face to face and telephone contact with service users on a daily basis.Good written and verbal communication and interpersonal skills, a friendly approach and being enthusiastic are all required for this post. A knowledge of SystmOne would be an advantage but not essential as training will be provided.
Applicants must be flexible to cover holiday/sickness when required, this could involve travelling to other centres. A full valid driving licence and access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2010).
In addition to the basic salary, this post attracts a High Cost Area Supplement of 5% of basic salary subject to a minimum payment of £1,192 per annum pro rata.
Working for our organisation
A big thank you for considering joining us at Hertfordshire Community NHS Trust. You’ll find it a great place to work with many benefits offered to you as a member of our staff
We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier CommunitiesOur staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision
We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages
We don’t want you to miss out so we’d like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now
You’ve made a great decision to apply to join to HCT - we’re looking forward to taking the next steps of the journey with you
Detailed job description and main responsibilities
Please see attached job description for more details
Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19.
We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.
Person specification
Education
Essential criteria- GCSE English and Maths or equivalent qualification grade C and above
- Typing speed of 30 words per minute
Experience
Essential criteria- Experience working in an office environment
- Basic IT knowledge and experience including carrying out basic internet navigation
- Experience of data entry
- Basic knowledge of and experience of using Microsoft Office Word, Excel, Outlook
Skills
Essential criteria- Good organisational skills
- Ability to organise and maintain manual and computerised storage systems
- Ability to cope with difficult situations
- Able to work on own initiative and as part of a team
- Good communication skills (written and verbal)
Other
Essential criteria- Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)