Outdoors Holidays Operation Assistant - ref. s9648403
Summary
*Internal Applicants only*
We are looking for a Holiday Operations Assistant. This position will be split into two key duties, with a ratio of 60:40. The first duty is as Holidays Assistant at Brownsea Island and Weston Farm campsites as per the role description. The latter portion of the role will involve a variety of administrative tasks with occasional national travel accompanying the Head of Operational Delivery for Holidays Outdoors (based in Cumbria with frequent travel to Heelis and nationally).
Hours: full-time/ 37.5 hours per weekContract: Permanent
Interview date: 27 & 30 January 2025
Potential start date: February 2025
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here
To find out more about what it’s like to work within “Holidays” at the National Trust, click here to watch our video.
What you'll be doing
In addition to practical tasks such as cleaning and maintenance, your role will also involve face-to-face interactions such as welcome and orientation, guest service, processing online bookings and some Food and Beverage & Retail service from the Campsite shop.
You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking for- Helpful & Friendly
- Customer focused with a positive attitude
- Enthusiastic with a willingness to learn
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve.We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.