Team Secretary

apartmentSussex Partnership NHS FoundationTrust placeWorthing calendar_month 

Come and join us

We're looking for people who share our values (compassion, accountability and optimism) to help us provide high quality care to the patients, carers, families and local communities we serve. We specialise in providing NHS mental health and learning disability services.

So what can we offer you in return?

We're an organisation which puts people first. We'll do everything possible to help you feel respected, valued and included. We'll help you learn, acquire new skills and gain further experience to support your career development. And we'll provide the opportunity for you to bring your fresh ideas to work about how we can do things differently and continue improving.

You will also be joining a health and care system committed to working together to do the best we can for the communities we serve. Above all, at Sussex Partnership you'll have the chance to make a difference to the lives of the patients, carers and families across our communities.

As a Trust we are committed in making a difference. Your development is important to us, so don't forget to ask us during interview what opportunities we can offer. We can offer fully funded lifelong learning opportunities such as an apprenticeship from GCSE to Masters level.

If you like the sound of that, then come and join our team.

Job overview

An excellent opportunity has arisen within the Neighbourhood Mental Health Team across Adur, Arun and Worthing.

We are looking for a well-organised, efficient administrator to be an effective member of the team. The role includes audio typing of medical correspondence and other general administration tasks as well as occasional reception duties.

It is a busy role with a varied workload and therefore we are seeking an individual who is able to work independently and is enthusiastic, flexible and creative in their approach. Preferably you will have experience in a medical setting or have administration experience elsewhere.

You will have RSA II or relevant experience that you can demonstrate in audio/copy typing, have good communication skills and be able to organise your workload and time effectively.

The successful candidate must be proficient in the use of Microsoft Office including Outlook, Word and Excel.

Main duties of the job

You will work as part of a multi-disciplinary team providing a full secretarial service including:

  • Providing a comprehensive, high quality secretarial service to doctors and clinicians.
  • Organising client appointments, updating calendars, booking interpreters as necessary.
  • Dealing sensitively with people, both on the telephone and in person, taking accurate messages and relaying them to the appropriate people and/or taking follow up action as required using appropriate initiative.
  • Providing reception cover for visitors at our team bases as required.

Working for our organisation

The Neighbourhood Mental Health Team provides a Monday to Friday, 9am to 5pm service for people experiencing mental health difficulties in the community in partnership with a wide range of health services.

The successful candidate will be joining a team of 15 administration colleagues who are committed to delivering an effective administration service.

Detailed job description and main responsibilities

You will be required to work to a very high standard of accuracy, have excellent secretarial and communication skills.

The role will involve:

  • Typing clinical correspondence
  • Diary Management
  • Minute Taking

See main job description for full role and responsibilities.

Person specification

Qualifications

Essential criteria
  • NVQ 3 or equivalent
  • RSA 3 or equivalent experience and evidence of further practical experience or equivalent
  • Good standard of secondary education; GCSE at Grade C or above or equivalent

Knowledge/Experience

Essential criteria
  • Proven experience of a range of secretarial procedures
  • Experience of producing documents to a high standard of presentation with good accuracy
  • Experience of maintaining office systems
  • Experience of working as part of a team

Sussex Partnership NHS FT is committed to supporting a diverse workforce that reflects our communities. Our workforce is currently under-represented from Black and Minority, Ethnic and disabled communities and we would welcome applications from these communities.

We regret that we are unable to advise candidates if they have not been shortlisted. If you have not heard from us within three weeks of the closing date please assume that you have been unsuccessful on this occasion.

In the event of an excessive number of applicants the Trust reserves the right to close this vacancy earlier than indicated.

Sussex Partnership NHS Foundation Trust takes its responsibilities for the safeguarding and protection of children and young people and vulnerable adults very seriously and expects this of all its employees and bank workers. The Trust works with adult and children’s social care to ensure that the integrated service has systems in place to equip staff and bank workers with the knowledge and skills to recognize abuse, and take action to safeguard and protect vulnerable adults and children and young people.

It is expected that all staff and bank workers familiarise themselves with the appropriate structures and policies and with the Sussex child protection and safeguarding procedures and the Sussex multi-agency policy and procedures for safeguarding vulnerable adults and undertake the relevant essential training and further training appropriate to their role.

Successful candidates are normally offered salaries at the bottom of the relevant salary range. However, where previous or equivalent NHS experience in a similar role can be demonstrated and evidenced, this may be taken into consideration when setting the starting salary.

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