Procurement Manager - Vendor Management

Duration: Until March 2025

The Role:

The Procurement Manager will form part of a wider team of delivery focused members (PMs, BAs, Workstream leads). The Procurement manager will be responsible in supporting the execution of tasks relating to Procurement deliverables for a large scale offshore outsourcing project the Bank is undertaking.

Responsibilities:

• Manage on-going offshoring services against Contractual Terms especially in relation to monitoring KPI's and service credits.
• Support drafting SoW's and supporting functional leads in transposing their requirements to contractual terms.
• Working to provide category expertise and knowledge in support of Business Process Outsourcing (BPO).
• Providing BPO market insights and best practices.
• Coordinating with business leads to track and maintain progress on saving initiatives.
• Produce and embed outputs to ensure commercial and contractual negotiations remain on track.
• Work closely with the Legal Department to ensure contracts are finalised appropriately.
• Lead and support commercial and contractual negotiations.
• Work closely with the America's Division to align offshoring requirements.
• Ensure savings, pipeline, milestones, risks, issues & compliance are accurate and report to line management and appropriate governance forums.
• Lead/ participant in Procurement related meetings, project reporting and governance.

Requirements:

• Industry experience of working with BPO vendor and ability to demonstrate previous offshoring experience in the banking industry is essential.
• Initiative-taking and organised with excellent time management skills and the ability to prioritise workload to deliver within set time frames to the highest quality.
• Strong business awareness, researching, investigating and problem solving.
• Demonstrable experience in governance and spend control in the banking industry necessary.
• Analytical thinking: Ability to critically evaluate complex documentation/stakeholder updates for the Project Manager/to wider project forums.
• Stakeholder Management: Proven ability to build positive relationships with stakeholders of various jurisdictions and seniorities - with the ability to influence to gain agreement.
• Presentation: Ability to produce high quality materials to ensure informed decision-making and information sharing across senior stakeholders.
• Strong BPO vendor management and governance oversight experience.
• Strong analytical capabilities and critical thinking skills; ability to translate data into decision making.
• Excellent collaborator with the ability to build successful and productive relationships.

We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Candidates will ideally show evidence of the above in their CV in order to be considered.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.