Property / Lettings Branch Manager
Location: Loughborough
Hours: Full-time, Monday to Friday (9:00 am - 5:30 pm) plus 15 Saturdays per year (10:00 am - 3:00 pm)
About Us
Our client is a rapidly growing student lettings company with offices nationwide. They are committed to delivering exceptional accommodation experiences for both students and landlords across the UK. At loc8me, you'll join a team that's ambitious, innovative, and dedicated to pursuing excellence.
The Role
We're seeking an experienced Property or Lettings Branch Manager at our client Loughborough branch. In this role, you'll lead a team of Lettings Consultants and Property Managers, focusing on providing outstanding customer service and ensuring an excellent experience for both landlords and tenants.You'll be responsible for managing lettings operations, asset performance, compliance, and marketing initiatives while fostering strong relationships with stakeholders.
Key Responsibilities- Build and maintain excellent relationships with Landlords, Tenants, and Contractors
- Deliver an outstanding Tenant and Landlord experience
- Oversee asset management and performance across the lettings portfolio
- Recruit, train, and mentor team members, providing regular feedback and appraisals
- Conduct weekly compliance audits and run compliance reports
- Support Asset Managers with utility and investment management for landlords' portfolios
- Handle lettings administration, marketing, and advertising activities for the portfolio
- Plan and manage branch marketing events with the Marketing Manager
- Conduct regular landlord meetings and deliver weekly lettings reports to the Operations Manager
- Ensure the branch meets its Key Performance Indicators (KPIs) and compliance standards
- Oversee the upkeep and compliance of the office, including vehicle management
About You
We're looking for a motivated, flexible, and proactive leader with a solid background in property management or lettings. To thrive in this role, you'll need:
- Skills: Excellent organizational and communication skills, with a customer-focused approach
- Drive: Self-motivated with the ability to work independently and as part of a team
- Additional Requirements: A valid driving license and access to your own car
- Competitive salary and bonus scheme
- Commission pay and signing bonus
- A supportive, ambitious work environment that values personal and professional growth
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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