Account Manager - Altrincham

Attentive... Motivated... Service driven... Does this sound like you?

With a salary of GBP24500 this is a perfect opportunity to excel in a career.

• Working as the first point of contact for key clients calling into the business
• Full account management of all clients service requests
• Managing communication with key contacts via phone email and client portals
• Taking responsibility for day-to-day service requests
• Preparing Health and Safety packs for work completed, ensuring that all records are maintained on the internal job management platform
• Supporting the wider helpdesk team in responding to all general customer sales and service enquiries
• Ensuring the highest standard of customer service is maintained
• Providing support to field-based operatives, taking ownership of requests
• Providing general assistance to contract managers and operations director
• Managing time effectively to make sure that inboxes are cleared as quickly as possible

• Ideally a proven track record working in a customer service role
• This would be suitable for a customer service executive or advisor, if you have worked on any help desks, coordination account management or administration capacities
• Excellent Customer Service skills
• Strong PC skills, proficient typing, and data entry skills essential
• Excellent attention to detail
• Excellent communication and interpersonal skills
• The ability to manage pressure and conflicting demands and prioritise tasks and workload

• Full time role Monday to Friday either 7.30AM - 4.30PM or 8.30AM - 5.30PM
• Permanent role with excellent career opportunities and a supportive and friendly environment
• Starting salary of GBP24,500 with scope to progress quickly
• 33 days leave per annum inclusive of bank holidays
• Full Training and Induction period
• Free Parking onsite
• Contributory pension
• Discount scheme
• Medical scheme

We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.