Data Analyst and SARs Coordinator - Surrey Prisons - Guildford

Job overview

Central and North West London NHS Foundation Trust is a Top Employer Award Winner and works in partnership to provide responsive and dependable primary care, mental health, intellectual disability and substance misuse services to the diverse and culturally rich communities we serve.

In our quest to deliver patient-focused quality care we are looking to recruit a highly motivated, innovative and enthusiastic Data Analyst and SARs Coordinator to join our forward thinking, friendly and expanding Health & Justice teams in the Surrey prisons.

You will be a key member of the Surrey Prisons Performance and Administration team supporting Healthcare and play an important role in ensuring accurate and high quality data is collected and collated for service reports. Quality data collection is required for commissioning purposes for the service as well as ensuring the requirements are met for both local and national standards.

By joining our Healthcare service in the Surrey Prisons you will provide essential administration and high-quality data support to the clinical teams. This role is pivotal in supporting: patient safety, risk management, clinical guidelines and quality improvement.

Our healthcare services work to a 7 day week working model, to ensure our patient's healthcare is managed and maintained to the highest of standards at all times.

PREVIOUS APPLICANTS NEED NOT APPLY

• This role has responsibilities aimed at maintaining the quality of data held within the Trust’s clinical systems (e.g. SystmOne, Nebula ) for Healthcare services in the Surrey Prisons. This will include auditing patient health records, data entry / data corrections.
• The post-holder will support the completion and monitoring of Subject Access Requests.
• The post requires a resilient, methodical thinker with excellent problem solving skills.
• The post holder will work as an integral part of the Performance and Administration team, supporting Primary Care, Mental Health and Substance Misuse services within Surrey Prisons. The role will include some general administrative responsibilities for the team.

Working for our organisation

Central and North West London NHS Foundation Trust offers its staff ongoing career progression through:

• · Monthly supervision
• · Annual personal development plans/appraisals
• · Access to exciting internal and external training opportunities.

Excellent progression through various career pathway opportunities such as but not limited to:

• · Preceptorship Programme
• · Support & guidance with Revalidation
• · Hidden Gem & annual award ceremonies

Excellent staff benefits, our benefit packages are amongst the best in London:

• · Health & wellbeing services
• · Season ticket loans
• · Cycle to work scheme
• · Relocation package

Save money on your weekly food shops, toiletries, cosmetics, cinema, meals out, holidays, travel and entertainment. You can also access free online courses on a variety of topics, professional and personal, ranging from business management, languages, law and teaching.

All of our sites in Surrey offer free use of the onsite leisure facilities and free parking for staff.

• Work with clinical services and support functions to enable high quality data entry requirements across the system in line with local and national standards
• Follow Trust procedures and protocols when inputting data into clinical systems
• Liaise with internal teams, for example Clinical Services, Business and Transformation and Digital Skills as and when required
• Inform line manager as soon as possible of any new data quality issues which become apparent.
• Carry out audits of patient health records, identifying data quality issues and work with the service administrators and clinicians to support with improving processes, to avoid a recurrence.
• Assist with training new members of staff when required
• Contribute to the maintenance of a suite of Data Quality Team reports
• Handle all patient identifiable data in a secure and appropriate manner and to always apply Information Governance principles
• Use the Trust’s Business Intelligence solution (Tableau) to source information as required
• Act as a Tableau ‘champion’, supporting services to get the best possible outcomes from this BI solution
• Provide general administrative support as needed by the team
• Support with meeting administration as required
• Completion of Subject Access Requests
• Support with clinical systems user queries

Person specification

Education and Qualifications

• • GCSE English and Maths Grade C and above or other equivalent qualification

Skills & Knowledge

• • A good working knowledge of Microsoft Office, including Word, Outlook and Excel.
• • Excellent communication skills – both written and verbal.
• • Ability to work positively and flexibly within a team with constantly changing priorities.
• • Understanding of data quality and the causes, and impact of poor data quality
• • Resilience; ability to deal with sensitive information.
• • Analytical and methodical thinker with excellent problem-solving skills

• • General understanding of Key Performance Indicators.
• • Understanding of the Data Protection Act and issues around Confidentiality
• • Ability to work independently and to plan and prioritise workload in a pressurised environment

Previous Experience

• • Experience in a similar role where data monitoring / resolving has been a key element of the post.

• • Previous experience of working within either a Prison, Healthcare or similar setting

CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.

We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.

We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.

We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. For more information on these and other benefits of working for us, see our Benefits, Reward and Wellbeing page

Become part of our team. We care for you as much as you care for others.

CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.

Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.

Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.

If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.