Customer Care Coordinator

Hours: Monday-Friday, 9am-5pm (flexible)

• Frontline Support: Answering phone calls and emails from customers.
• Problem-Solving: Resolving customer enquiries related to property purchases and resident issues.
• Customer Satisfaction: Providing exceptional customer service to ensure a positive experience.
• Administrative Support: Assisting with various administrative tasks.

• Previous Experience: Experience in a similar role within the housing or new build industry.
• Excellent Communication: Strong verbal and written communication skills.
• Problem-Solving Skills: Ability to think critically and find solutions.
• People's Skills: A friendly and approachable demeanour.
• Valid Driving Licence: Essential for potential site visits.

• Flexible Work: Enjoy a hybrid work arrangement with 2 days of remote work per week.
• Competitive Package: Attractive salary and benefits.
• Career Growth: Opportunities to develop your skills and advance your career.
• Supportive Team: Work alongside friendly and dedicated colleagues.
• Make a Difference: Directly impact customer satisfaction and contribute to the company's success.

Ready to take the next step? Click 'apply now' to submit your CV or call us for a confidential career discussion.

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