Portfolio Manager
The Valuation Office Agency (VOA) are the public sector’s property valuation experts and advisers with a vision to be a world-leading provider of public sector valuations. Our work is vital to the collection of over £60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales.
We champion the values of professionalism, integrity, respect and innovation. We are committed to providing a collaborative and supportive working environment that encourages every colleague to contribute, grow and excel together. With opportunities to drive your own development and growth, we empower our colleagues to succeed by ensuring support at every step of their career journey.
Portfolio Manager – Role Overview
An opportunity has arisen for a HEO Portfolio Manager within Change Management Services in the Operational Excellence Directorate.
The Portfolio Manager role provides support to the Change Management Services (CMS) teams, managing governance across the project portfolio to provide assurance for a wide range of Agency projects and programmes. The role holder will need a collaborative, flexible approach to the work and be able to promote ownership of the whole-team outcomes.The successful candidate will support: communication of CMS priorities; commissioning of new work; preparing briefing and papers for meetings and managing the delivery of key CMS products, for example our colleague information briefing ‘What’s Changing’.
Portfolio Manager – Key responsibilities- Understand the Change Management Services priorities and be able to clearly communicate these to the CMS Senior Leader Team, the wider CMS team and other key stakeholders.
- Work with and support colleagues across CMS and the wider team to manage the delivery of key governance, planning and comms products such as team plans, work allocation and status updates.
- Daily interaction with senior leaders and colleagues across VOA, role-modelling VOA behaviours and working in a flexible and proactive way to handle issues on behalf of the Head of CMS.
- Building and sustaining strong, trusting, professional relationships across VOA.
- Managing the inbox and flow of work ensuring deadlines are met, making urgent and timely decisions to route items to the appropriate place, responding on behalf of the Head of CMS and directing/delegating work in their absence.
- Help manage and prioritise conflicting demands for the Head of CMS by negotiating effectively with other stakeholders.
- Organisation and management of meetings including scheduling, preparing agendas and additional papers, in-meeting facilitation and capturing minutes and actions when required.
- Planning ahead and manage the forward look of work to ensure all actions are progressed by identifying and commissioning briefing papers and reviewing action plans.
- Line manage and co-ordinate a small team, including talent and Performance Management and applying HR policies.