[ref. l032800] Operations Manager

About Our Client

Our client is a well-established organisation within the business services sector. Their size is substantial, boasting a diverse and inclusive workforce that services a broad range of clientele across the nation. Their commitment to delivering exceptional services and maintaining strong relationships is at the heart of their operations.

• Direct line management of a medium sized team in various roles
• Lead and oversee multi office operations and procedures
• Planning and scheduling of work and projects
• Implement and monitor operational strategies that promote efficiency
• Attend stakeholder meetings, implement changes and plan and shape future projects
• Coordinate with various stakeholders to ensure smooth and efficient business operations
• Monitor and manage operational costs to ensure profitability
• Ensure all office policies and procedures are adhered to by staff
• Oversee the recruitment, training, and development of office staff
• Conduct regular performance reviews and manage any staffing issues
• Ensure a high level of customer service is maintained at all times

The Successful Applicant

A successful Operational Manager should have:

• Strong leadership and organisational skills
• Strong coaching skills
• Strong data reading and report skills
• Excellent agility and skills to adapt and change according to business demand
• Excellent communication skills, both verbal and written
• A commitment to providing excellent customer service
• Experience in the business services industry
• Must be able to travel between sites weekly.
• A degree in business administration or a related field

• A competitive salary range from £45,000 to £55,000
• Generous holiday leave
• A supportive and inclusive company culture
• Opportunities for professional development and career progression
• Benefits package

If you are a strategic thinker with a commitment to enhancing organisational efficiency in the business services industry, we encourage you to apply for this Operations Manager role.