SARC Medical Secretary
Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.
Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.
Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2024/2025 and will be implemented in November 2024 backdated to 1st April 2024 where applicable.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
This post within the Sexual Assault Referral Centre (SARC) service is an expert administration service to the clinical specialty. The post holder will receive all child sexual assault referrals, and act as a key liaison between referrers and clinical staff.They will type up any resulting medical reports as well as support the consultants, and other health professionals working in the team, supporting diary management, co-ordination of workload and of appointments and attendance related information for patients and carers.
Main duties of the job
To provide a comprehensive, high quality medical secretarial and administrative service to the Department, team and specialist teams, will provide an expert administration service to the clinical specialty and its associated work streams.
The post holder will process documents accurately and efficiently using digital dictation, analogue dictation and as directed by the clinician and will demonstrate self-directed development and practice of patient administrative systems, whilst undertaking tasks that will require the individual to exercise judgement and expertise.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh.
Person specification
Qualifications & Knowledge
Essential criteria- Educated to vocational level 4 or able to demonstrate the equivalent level of knowledge skills and experiences
- RSA /OCR level 3 or equivalent qualification/experience plus Medical Terminology ECDL or equivalent experience
- Knowledge and ability to use Microsoft office applications
- Evidence of Continual Personal Development
- City & Guilds (AMSPAR) Level 3 Diploma in Medical administration
- NVQ 3 Customer Service
- ILM Level 2
- NHS Statutory and Mandatory Training
- ESR self-serve(or equivalent experience of application)
- Knowledge of Referral To Treatment process (RTT)
Experience
Essential criteria- Experience of coordinating administration activities.
- Experience of working as a medical secretary
- Experience of organising workload and people
- Experience of working in within the NHS
Aptitude and abilities
Essential criteria- Adhere to and can demonstrate SBU Values & Behaviours
- Excellent communication skills Good team working ethic and can work flexible to meet the service need.
- Enthusiasm and commitment be proactive and display a positive attitude.
- Be innovative to meet the challenges of a changing organisation. Will work unsupervised Excellent customer service skills
- Excellent organisational skills will prioritise own workload. Minute taking experience
- Able to provide a customer focused approach If required be able to travel between sites if relevant to the demands of the post
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Other Essential Criteria
Essential criteria- Ability to travel within geographical area.
- Able to work hours flexibly.
- Satisfactory Standard DBS clearance
Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.
Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.
We are a Disability Confident Employer and applications are welcomed from persons with disabilities. A disability will not prejudice your application. If you are unable to submit your application in the requested format because of a disability please contact the Recruitment Team, who will agree a more suitable way for you to apply.All disabled applicants who meet the essential criteria listed in the Person Specification will be invited to interview.
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK.If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.