Assistant General Manager - Therapies, Band 6

Key Result Areas

• To support the Head of Service and Clinical Leads with patient pathway management and outcome data.
• To support the Head of Service and Clinical Leads with patient pathway management and outcome data.
• To provide front line day to day management of defined operational areas linking with the clinical leads in all matters affecting the delivery of core services.
• To develop business proposals and assist the Service Lead in the implementation of business plans, operational strategies and delivery of Trust objectives.
• To provide frontline management of the administration team.
• To assist in maintain the delivery of patient pathways.

• To participate in a wide range of meetings and to represent the Service Lead as requested.
• To facilitate collaborative working across organisational boundaries.
• Line management duties relating to recruitment, performance management, appraisal and development of staff within specific areas of the service line.
• To carry out other duties as required from time to time as directed by the General Manager or the Divisional Director of Operations, Chief of Service and Divisional Nursing Director.

• Ensure you, and the staff under your line management are compliant with trust mandatory training and actively engaged the appraisal process
• Engage with the trust HR teams to ensure line management is appropriately supported and delivered Leadership and management
• Ensure a smart, professional image that enhances the public perception of the Trust and the professionalism of its staff is portrayed
• Excellent interpersonal, communication, negotiating and influencing skills demonstrated through experience of working in complex demanding systems and environments, including the ability to persuade senior clinicians and managers to adopt new approaches
• Strong evidence of team working across professional boundaries
• Ability to find ways of solving or pre-empting problems
• Effective leadership and people management skills
• Report near misses and untoward incidents, identifying potential risks to patient care using the trusts incident recording and reporting system Knowledge and Attributes
• Broad knowledge of the delivery of health services
• Capacity and demand modelling knowledge and evidence of implementation
• Demonstrable knowledge of techniques for planning, monitoring and controlling projects and programmes
• Knowledge and experience of budgets and resource allocation procedures
• Ability to work independently
• Ability to work on own initiative and prioritise their own and others workload within agreed objectives
• Ability to work under pressure and respond to short timescales, on time and with accuracy
• Ability to command respect and create a sense of community within a team
• Benefits, target and results orientated
• Ability to analyse performance data to identify areas for improvement
• Proficient in the use of MS Word, Excel, PowerPoint, Access and other project management software to enable production of high-quality reports for the Divisional and Trust Boards and other audiences Communications and Working Relationships
• Senior Leadership team within Therapy Service.
• General Management within the Division of D&S and General Managers for Inpatients Services
• Project Managers and Project Support Managers across the Trust
• Divisional Directors and Clinical Directors
• Therapy Clinical Leads
• Directorate Teams