Custody Compliance & Serious Incident Co-ordinator

apartmentGovernment Recruitment Service placeManchester calendar_month 
Immigration Enforcement is responsible for enforcing the government’s immigration laws, tackling illegal migration, removing foreign national offenders and immigration offenders from the UK. It also aims to disrupt the organised criminal groups that exploit the vulnerable for their personal gain.

Learn more on the Immigration Enforcement page.

The National Command and Control Unit (NCCU) is the IE 24/7 first point of contact for our main customer, all UK Police Forces. NCCU support the IE wider priorities by identifying immigration offenders encountered by the Police either frontline, through investigations and from within custody and referring them to Immigration Compliance Enforcement (ICE) teams and Criminal and Financial Investigations (CFI) teams for further action.

NCCU also act as the first point of contact for all Clandestine events as well as being the IE Communication Hub. NCCU identifies incidents of a serious and high-profile nature and provides expert coordination and support to the management of these incidents.

The Custody Compliance and Serious Incident Team are a newly formed team who will be dealing with extremely high-profile work streams. Increasing referrals from Police Forces across the UK into NCCU and therefore the wider Immigration Enforcement by a variety of methods.
The methods (deep dive analysis, creation of performance packs, and training development for UK forces), with external stakeholder engagement (Police, ACRO (ACRO Criminal Records Office), Police National Database (PND)), NCCU and teams in Migration and Borders.

The team will also be responsible for oversight of the Serious Incident Notification (SIN) review capability in place across Migration and Borders, ensuring a lesson learned process remain in place and the Home Office responds effectively.

You will report to the Custody Compliance and Serious Incident Team Senior Officer working effectively and at pace to support the SIN review capability and increasing referrals from UK Policing Custody teams into NCCU. The successful applicant will play a key role in liaising with UK Policing and ICE teams at the appropriate levels to increase custody compliance, thinking innovatively and have excellent communication skills, often to persuade and influence and understanding the bigger Migration and Border picture and the complexities linked to serious incident capability.

Working Pattern

This role is suitable for part-time working hours, with a minimum requirement to work 30 hours per week.

Key responsibilities:

  • Working independently with limited supervision and be an integral part of a small team, whilst maintaining focus working towards challenging goals. Increasing custody compliance referrals and ensuring the serious incident review process delivers for Migration and Borders.
  • Responding flexibly and proactively to business demands. Working with minimal supervision and be confident in communicating and influencing others to achieve the overall aims of the team.
  • Creating performance reports on the Serious Incident review capability and custody compliance using Migration and Borders systems, NCCU and Police data sets.
  • Building and maintaining relationships with internal and external stakeholders of the equivalent grade.
  • Processing, analysing and evaluating information and data sets in relation to custody compliance and Serious Incidents.
  • Travelling may be required to deliver training to internal and external stakeholders or to attend meetings relationships with grade equivalent’s across the country.
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