Social Care Finance and Collection Admin Officer
What's involved with this role:
Temporary Social Care Finance and Collection Admin Officer
Kirklees 0009 B1DF / 1
Hybrid working
Please do not apply for this role unless your CV meets the following general requirements, listed below:
You must be UK based and have the right to work in the UK.For office based and hybrid roles, your commute to the place of work must be less than 1 hour.
This is a temporary role, initially 1-2 months. Please do not apply if you are seeking a permanent position.
Standard DBS disclosure required for this role.
Key Requirements:
An understanding of adult social care legislation and charging policy.Experienced in the use of standard IT packages such as Word and Excel and able to use bespoke IT systems.
Able to input data and update records accurately, whilst ensuring targets are achieved.
Excellent communication skills to deal effectively with customers and colleagues.
As a Finance and Collection Officer you will be working in Client Financial Affairs team. You will be updating electronic customer records, inputting new information in accordance with legal requirements, council policies and procedures and service targets.You will be required to use a PC and a range of IT packages.
Key Responsibilities:
Be responsible for the administration of council revenue and financial records. You may be required to move between tasks or teams dependent on service needs and will be supported to do so.Efficient and accurate maintenance of council records for clients receiving and paying for social care.
Dealing with customers on a daily basis for example via telephone, email, and letter or face to face, collecting income, gathering financial and payment information from customers for adult social care.
Check and input electronic and paper information from customers, monitor and manage client’s finances, for the assessment, billing, and collection of social care contributions. It is important that accurate records of all discussions are maintained.
Work with key partners internal and external to the council as part of safeguarding and support within Social Care.Review online claim forms from customers to check if they qualify for financial assistance to help pay for their social care charges. This includes raising invoices, generating standard letters, checking payments, and helping customers with their finances (under powers granted by the Court of Protection).
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.
Due to the number of CVs being sent to us unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion.
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Job Ref: Kirklees 0009 B1DF / 1
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.