Credit Controller - Gas & Rebate - ref. b8175923
Work Location: Barnsdale Way, Grove Park, Enderby, Leicester, LE19 1ES
Salary: Grade 7 £24,708 - £25,983 - pay award pending
Working Hours: Full Time 37 hours (includes hybrid working)
Contract Type: Permanent
Closing Date: 8th November 2024
Interview Date(s): 26th November 2024
Do you want to work for an organisation which is a market leader and has strong organisational values as its ethos…
About the Role
To implement credit control procedures under the guidance of the Accounts Receivable Manager. The main aim is to maintain a more structured debt recovery procedure for ESPO sales ledgers by instigating verbal and written communications, to pursue overdue debts.
The role will require a review of sales ledgers on a regular basis to determine overdue accounts and take recovery action in accordance with current procedures. Prepare and review and send computer generated collection letters. Regularly use the telephone for debt collection.Respond to customer enquiries on account balances, disputed invoices and provide advice and guidance.
Initiate internal enquiries on disputed charges, monitor progress and communicate responses to customers. Process direct debit collection and provide direct debit breakdowns to local authorities and any others that are requested. Process weekly rebate and gas system updates Agree contra's with suppliers if appropriate and liaise with Accounts Payable team to contra debts.Process documents for legal proceedings and send to internal Legal Services.
About You
To apply for this post, you must:
- Have a GCSE in Maths and English, grade C or above
- Have experience of working in a busy office/accounts environment
- Understand and be able to use MS Word, Excel and Outlook to initiate enquires and correspond with customers/suppliers and other departments
- Have sales ledger experience, including invoicing, credits and the collection outstanding debts
- Have a proactive approach and the ability to work towards deadlines
- Must be able to perform all the duties and tasks of the job with reasonable adjustments, where appropriate, in accordance with the provisions of the Equality Act 2010
- Have evidence of a good attendance record
You must also have an understanding of, and commitment to, equality, diversity and inclusion.
In addition, we expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the interview process.
Reasonable adjustments will be considered for applicants with a disability.
This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.
What we offer:
- Flexible working opportunities and access to employee benefits portal with car lease scheme.
- 25 days annual leave plus bank holidays (increasing to 30 days after 5 years' service) and a scheme to purchase additional annual leave.
- Local Government Pension Scheme with a generous employer contribution.
- Great office location next to Fosse Park, with free on-site parking and easy access to M1 and M69.
Interested in Flexible Working?
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual’s personal circumstances whilst still meeting the needs of ESPO.If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.
For more information or an informal discussion, please contact:
Michele Noble - Accounts Receivable Manager
Telephone: 0116 2944343Email: m.noble@espo.org
How to Apply
ESPO is an inclusive organisation which is on a journey to embed and celebrate equality, diversity, and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our customers.We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the customers we serve. Applicants with a disability who meet the criteria listed in the ‘About You’ section above will be offered an interview under the Disability Confident Employer Scheme.
To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the ‘About You’ section above. For more information, see the How to Apply section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raise a ticket via our online portal: https://emss.freshdesk.com/support/home.
By applying for this post, you agree to our Terms and Conditions.