Hospitality Assistant - Fri & Sun
Retirement Villages Group Cranleigh Part-time
Elmbridge Retirement Village based in Cranleigh, Surrey is on the lookout for a Hospitality Assistant to work Fridays 17:30-20:30pm and Sundays 10-3pm. The ideal candidate will have a passion for customer service and a genuine desire to enhance the dining experience for our residents.
As a Hospitality Assistant in our retirement village, you will play a key role in ensuring that our residents receive exceptional service during meal times.
We pride ourselves on offering excellent service and creating a warm and inviting atmosphere for our residents.
Responsibilities:
- Greet residents warmly as they arrive at the dining area
- Assist residents with seating and provide menus
- Take food and beverage orders accurately and efficiently
- Serve meals and beverages in a timely manner
- Ensure that residents' dietary preferences and restrictions are accommodated
- Clear tables and reset them for the next service
- Provide friendly and attentive service to residents throughout their meal
- Collaborate with kitchen staff and other waitstaff to ensure smooth operation of the dining area
- Handle residents' concerns or special requests with professionalism and courtesy
- Maintain cleanliness and organization in the dining area
Requirements:
- Previous experience in a hospitality setting or in a customer service role preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Strong attention to detail
- Compassionate and patient demeanour
- Knowledge of food safety and sanitation guidelines
Maria Mallaband Care GroupCranleigh
hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support...
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