Customer Service Advisor
Page Personnel Bootle
About Our Client
The business is a leading player in the FMCG industry, employing over 100,000 staff across multiple sites. The company is well-established, boasting a strong reputation for quality products and exceptional customer service. Located in Liverpool, the business is renowned for its commitment to employee development and growth.
Job Description- Managing customers orders to ensure fulfilment.
- Promptly and efficiently resolving ant queries or complaints.
- Analysing key trends to impact long term solutions.
- Communicating and coordinating with internal departments.
- Providing feedback on the efficiency of the customer service process.
- Delivering expectational and professional levels of customer service.
- Ensuring process guidelines are adhered too.
The Successful Applicant
A successful Customer Service Advisor should have:
- Excellent communication skills; confident on Word, Excel and Outlook.
- A customer-oriented approach.
- Strong problem-solving skills.
- The ability to work under pressure in a fast paced environment.
- Strong team ethic.
- Ability to multitask and work in an organised manner.
- A culture that fosters learning and development
- Generous holiday leave.
- A chance to work in a rewarding and challenging environment within the FMCG industry.
Barclays BankLiverpool, 3 mi from Bootle
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You’ll have empathy, understanding...
Barclays BankLiverpool, 3 mi from Bootle
As a Barclays Customer Service Advisor, you’ll be the first point of contact for our customers by providing assistance and guidance to each customer, giving a personal touch ensuring they feel valued and respected.
You’ll have empathy, understanding...
EEWidnes, 14 mi from Bootle
Long Description
**Why this job matters**
Are you someone who likes solving problems? Maybe you like gaming or tinkering
with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE.
Why not use...