Revenues Officer/Admin – Financial Services
What's involved with this role:
Interim Revenues Officer/Admin – Financial Services
Job Ref: Bristol 5256529Pay Rate: £20.86 per hour PAYE
Hours per week: 37 Monday - Friday, Flexible working times between 7am and 6pm.
Role Length: This opening assignment is for 5 months
City: City of Bristol
This role is 100 % remote or the candidate can work from Bristol City Hall if choose to.
The purpose of the role is to administer council tax and business rates, ensuring accurate and prompt billing, collection, and recovery of accounts.
Key Responsibilities:
Obtain and assess information to determine local taxation liability in accordance with legislation. This includes determination and allowance of discounts, reliefs, and exemptions.Accurately update and maintain the revenues databases to ensure prompt and accurate billing, collection, and recovery of accounts
Respond appropriately to enquiries received from citizens, businesses and agents and action amendments to accounts.
Agree repayment plans and determine appropriate recovery action that takes account of the person’s circumstances whilst maximising collection.
Contribute to the review of working practices, procedures, and documents by making suggestions for improvement in service delivery and performance.
Take part in the training or coaching of other colleagues either on a one-to-one basis or in a formal training environment e.g. to assist with the induction of new staff.
Qualifications:
5 GCSE’s, Grades A-C, or equivalent including English and Mathematics.
Skills & Experience:
Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.Experience in the collection or recovery of revenue (public or private sector).
A thorough knowledge of local taxation law or experience which demonstrates the ability to absorb and understand complex legislation.
Ability to contribute ideas for service development.
An adaptable and positive outlook to cope with pressure and change.
Ability to work with minimum supervision and to deliver work to agreed targets and standards.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite, Mosaic).
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.
To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms.We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion.We will, however, be very happy to receive future applications from you for other roles.
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Job Ref: Bristol 5256529
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.